Summary
Overview
Work History
Education
Skills
Timeline
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Eva Minns

109 Elm Park Mansions London

Summary

I am a motivated and outgoing professional with exceptional social skills, communication abilities, and an extensive customer service background. I love working with people and have considerable experience processing payments, handling food and meeting customer demands with a diligent and well-organized mentality. I am also very dedicated to providing a unique service to coffee enthusiasts in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Studio Runner/Assistant

The Warehouse Studios
07.2023 - 08.2025
  • Developed strong relationships with clients, guaranteeing that their needs were met and their expectations exceeded
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
  • Ensured cleanliness of work areas, contributing to a well-maintained office environment.
  • Provided attentive service and proactively assessed guest needs.

Hostess and Cash Manager

CRAFT False Creek
11.2022 - 02.2023
  • Completed very thorough, detailed serving/hostessing training
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Handled large amounts of cash and filled out reports for head office
  • Proficient in POS systems such as TouchBistro and Squirrel
  • Memorized an extensive amount of menu items, ingredients, drinks, and table numbers

Server

Chickpea Restaurant
07.2021 - 11.2022
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Barista

Blenz Coffee
09.2018 - 05.2021
  • Served various food and drink items to customers
  • Consistently delivered a high level of customer service
  • Worked continuously for 2.5 years, gaining trust from my employer
  • Ensured compliance with government health and food regulations
  • Trained and carried out onboarding of new staff
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

Audio Engineering And Music Production Diploma -

SAE Institute
Vancouver, BC
03-2022

High School Diploma -

Lord Byng Secondary School
Vancouver, BC
06-2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Organization and time management
  • Excellent communication
  • Dependable and responsible
  • Problem resolution

Timeline

Studio Runner/Assistant

The Warehouse Studios
07.2023 - 08.2025

Hostess and Cash Manager

CRAFT False Creek
11.2022 - 02.2023

Server

Chickpea Restaurant
07.2021 - 11.2022

Barista

Blenz Coffee
09.2018 - 05.2021

Audio Engineering And Music Production Diploma -

SAE Institute

High School Diploma -

Lord Byng Secondary School
Eva Minns