Eva Macdonald
Aurora,ON
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant setting. Experienced with managing customer interactions and ensuring pleasant dining experience. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Waitress
Kobi's Restaurant
- Answered customers' questions, recommended items, and recorded order information.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Collaborated with team members to consistently provide efficient service during peak hours.
Small Business Owner
Best Impression Home Staging
03.2012 - 10.2024
- Specialized in enhancing the ambiance and aesthetics of residential spaces for real-estate companies through expert staging, organization, and transformative improvements such as painting and organizing.
Office Administrator/Assistant Manager
Taylor Docks
01.2004 - 12.2011
- Oversee and coordinate various administrative tasks and operations within th office environment.
- Responsible for permit applications with Townships, MOE, and MNR, including any minor variance applications.
Education
B.A. - Geography
Queen's University
Kingston, ONSkills
- Customer Service
- Strong multitasking
- Team Collaboration
- Order Taking
- Menu Recommendations
- Payment Processing
Languages
English
Native or Bilingual
Certification
WHMIS Certification 2023
Community Partnerships 2001
Timeline
Small Business Owner
Best Impression Home Staging
03.2012 - 10.2024
Office Administrator/Assistant Manager
Taylor Docks
01.2004 - 12.2011
Waitress
Kobi's Restaurant
B.A. - Geography
Queen's University
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