Eva Langan
Santa Clarita
Summary
Professional with strong organizational skills, adept at managing front office operations and ensuring smooth workflow. Known for reliability, adaptability, and effective communication. Skilled in customer service, administrative support, and office management software. Collaborative team player focused on achieving tangible results and enhancing office efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Associate/Keyholder
Massage Envy
Santa Clarita, CA
12.2023 - 02.2026
- Managed front desk operations, ensuring seamless customer service and efficient appointment scheduling.
- Trained and mentored new staff on front desk procedures and customer engagement techniques.
- Maintained accurate records of client appointments, payments, and service feedback for operational efficiency.
Chiropractic/Office Assistant
Unruh Spine Center
Santa Clarita, CA
06.2023 - 05.2024
- Managed patient scheduling and coordinated appointments to optimize office efficiency.
- Assisted in patient intake processes, ensuring accurate collection of medical histories and insurance information.
- Facilitated chiropractic procedures by preparing treatment rooms, documenting patient visits, and ensuring equipment cleanliness.
Fulfillment Team Member
Target
Santa Clarita, CA
11.2021 - 08.2023
- Optimized order processing workflows, enhancing efficiency in product retrieval and packaging.
- Coordinated inventory management to ensure stock levels met fulfillment demands.
- Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
Merchandising Associate
Marshall's
Santa Clarita, CA
02.2021 - 11.2021
- Analyzed sales trends to optimize product placement and maximize customer engagement.
- Collaborated with team members to ensure timely replenishment of merchandise on sales floor.
- Managed receiving and display of incoming products to align with planned promotions and seasonal rotations.
Sales Associate
American Eagle
Santa Clarita, CA
09.2020 - 02.2021
- Trained and mentored new associates on product knowledge and customer service techniques.
- Led sales initiatives, resulting in increased customer engagement and loyalty.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels.
Education
Bachelor of Science - Business Administration
The University of Arizona
Tucson, AR12.2027
Skills
- Time management
- Problem-solving skills
- Microsoft office
- Data entry
- Customer service
- Guest relations
- Scheduling
- Administrative support
- Information protection
- Team building
Certification
BLS Certificate - American Health Association
Timeline
Front Desk Associate/Keyholder
Massage Envy
12.2023 - 02.2026
Chiropractic/Office Assistant
Unruh Spine Center
06.2023 - 05.2024
Fulfillment Team Member
Target
11.2021 - 08.2023
Merchandising Associate
Marshall's
02.2021 - 11.2021
Sales Associate
American Eagle
09.2020 - 02.2021
Bachelor of Science - Business Administration
The University of Arizona