Eva Jia

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

• Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
• Educated new members and officers on policies and procedures relevant to different roles.
• Partnered closely with club officers to develop successful strategies promoting club growth.
• Formulated and enforced club rules, regulations and policies

• Worked in team environment to maintain high levels of productivity.
• Taught international students English online weekly
• Prepared teaching material
• Acquired 100 + volunteer hours

• Skilled at working independently and collaboratively in a team environment.
• Maintained GPA of 3.5 and above
• Acquired 60+ hours of volunteer service at local community

• Organized club meeting events and donation drives
• Collected 500 + books for donation
• Coordinated hygiene drive and collected 40 + Hygiene packages
• Mentored junior staff members, helping them develop their skills and advance in their careers.

- Planed events to promote and train current and new club members

- Designed posts and flyers on social media platforms

- Organized clothing drive in partnership with Kroger's Zero Waste Initiative and collected 900+ clothing garments for donation

- Crochet work for local shelters

• Taught Chinese students English online
• Created teaching content for the team
• Monitored team performance to identify productivity improvement opportunities.
• Acquired 50+ Hours of volunteer service

• Took and followed detailed directions from others.
• Interacted with children at the Exploration Center
• Provided tours for visitors during holiday seasons

• Organized Events for 100+ participants
• Coordinated volunteer events with local food shelter
• Designed flyers and posters on social media platforms for promotion
• Collaborated with senior management to develop strategic initiatives and long term goals.