Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Eva Jewel Bowen

Calistoga

Summary

Pool Manager with extensive experience at the City of Calistoga, adept at problem-solving and team leadership. Experienced in training lifeguards and developed in patron management. Skilled in time management and decision-making, ensuring smooth operations and safety in aquatic environments. Committed to developing a collaborative and efficient team atmosphere.

Overview

5
5
years of professional experience

Work History

Pool Manager

City of Calistoga
Calistoga
06.2024 - 10.2024
  • Helped manage and create schedules for the pool seasons and employees.
  • I was involved in meetings with the city's recreational leaders and staff. I worked on planning and problem-solving to make operations run smoothly. Planning events, and updating pool manuals and training.
  • Lead lifeguard training and staff training, as well as annual in-service.
  • Oversaw day-to-day operations, such as delegating staff tasks, managing facility equipment inventory, ordering needed first aid supplies, and getting maintenance to fix the property when the equipment was damaged.
  • Worked with consumers, and delegated disputes among staff and patrons. When and if emergency medical services were needed I would over see that the proper emergency action plans took place

Red Cross Lifeguard Instructor

City of Calistoga Parks and Recreation
Calistoga
01.2023 - 01.2024
  • During my second year as a head lifeguard, I got certified as a Red Cross Lifeguard Instructor.
  • Within the first few weeks of receiving my certification, I already had a class in progress.
  • I trained new staff members for our pools facility, specifically leading them through the five-day-a-week, eight-hours-a-day process to get Red Cross certified as a lifeguard.
  • This certification is a national certification, and I can train anyone, anywhere, at any time, to be a lifeguard.

Head Lifeguard

City of Calistoga Parks and Recreation
Calistoga
01.2022 - 01.2024
  • I made shift rotation schedules and lunch times, if there were issues with the staff it was my responsibility to try and work out the problem, and inform my superiors
  • I dealt with numerous emergencies of different kinds, working with crowd management, and employing patron interactions
  • Informing staff of daily responsibilities such as cleaning, workouts, and seasonal training. Delegating day to to day tasks such as pool chemicals, bathroom checks, and opening and closing procedures
  • I led staff meetings with training and created scenarios for the staff to work together and complete
  • Giving corrective feedback to groups reinforcing skills
  • I was in charge of filling out incident reports and assisting other lifeguards in emergencies
  • I helped with training and lead groups in charge of correcting and assisting staff
  • I was involved with the process of sitting in on interviews with future employees and helping assist with the interviews and questions
  • I had to direct staff I was acting manager when my superior was gone
  • I would teach the swim team when they needed a coach or someone to cover the shift

Lifeguard

City of Calistoga Parks and Recreation
Calistoga
01.2020 - 01.2022
  • I started getting responsibilities early on, training junior lifeguards and junior junior lifeguards, being a part of training new, upcoming lifeguards, and assisting the programs by demonstrating skills like CPR, AED, first aid, in-water rescues, land rescues, etc.
  • When youth groups came to the pool, I would perform a swim test and was in charge of assigning wristband categories to different areas of the facility, depending upon skill level.
  • Dealing with people breaking rules, and learning how to enforce the rules and be respectful and assertive.
  • I had opening and closing responsibilities soon after getting hired, and I also had a facility key early after getting hired.

Swim Instructor & Admin Aide

City of Calistoga Parks and Recreation
Calistoga
05.2019 - 01.2020
  • I worked at the front desk at the Calistoga Community Pool's aquatics facility.
  • I kept track of the people who entered and exited the facility.
  • I handled the money transactions with patrons entering, and purchased the equipment.
  • I worked with phone calls and collaborated with the city's entire recreation department. I made reservations and coordinated the needs of the community members to other regions of parks and recreation.
  • I checked coolers, life vests, and anything entering the facility to make sure it was in accordance with our pool's policies and the city's code.
  • I taught a large variety of swim lessons that ranged from toddlers to kids to teenagers.
  • I was responsible for meeting each of the individual kids' needs, and I was in charge of creating lesson programs that I used for my lessons.
  • Preparing equipment and creating an interactive environment for kids to learn to the best of their ability.
  • I was in charge of the decision to have my students move forward to the next class.

Education

Bachelor's Degree - Philosophy

University of California Santa Barbara- UCSB
Isla Vista
06-2027

High School diploma - Honor Roll Student

Saint Helena High School
St. Helena, CA
06-2023

Skills

  • Time management
  • Problem solving
  • Organization
  • Interpersonal skills (conflict resolution)
  • Communication
  • Patron management
  • Diligent
  • Teamwork and collaboration
  • Decision Making Abilities

Personal Information

  • Age: 20
  • Date of Birth: 07/10/04
  • Nationality: U.S. Canada

References

References available upon request.

Timeline

Pool Manager

City of Calistoga
06.2024 - 10.2024

Red Cross Lifeguard Instructor

City of Calistoga Parks and Recreation
01.2023 - 01.2024

Head Lifeguard

City of Calistoga Parks and Recreation
01.2022 - 01.2024

Lifeguard

City of Calistoga Parks and Recreation
01.2020 - 01.2022

Swim Instructor & Admin Aide

City of Calistoga Parks and Recreation
05.2019 - 01.2020

Bachelor's Degree - Philosophy

University of California Santa Barbara- UCSB

High School diploma - Honor Roll Student

Saint Helena High School

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Eva Jewel Bowen