Eva Guzmán Ramirez
Mill Valley,CA
Summary
Housekeeping Manager with extensive leadership experience in luxury residential environments. Achieved high standards in cleanliness and service through effective team management, development of operating procedures, and meticulous care for valuable household items. Focused on fostering teamwork and adapting to evolving demands to enhance overall guest satisfaction.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Housekeeping Manager
Marin Jewish Community Center (JCC)
08.2024 - Current
- Lead daily operations for the housekeeping department.
- Conduct inspections to ensure exceptional cleanliness and safety throughout the facility.
- Streamlined operations to maintain high customer satisfaction and ensure consistent cleanliness standards.
- Managed staffing schedules, inventory, purchasing, and departmental budgets to support seamless operations.
- Develop department procedures, quality standards, and training materials.
- Coordinate with leadership and multiple departments to support daily operations and special events.
Private Residence Housekeeper
Anna Maiser
06.2022 - Current
- Deliver Monthly detailed cleaning with exceptional attention to preserving valuable materials, ensuring a welcoming living environment
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition. Wardrobe care, and household organization to maintain optimal order.
- Exercise complete discretion and confidentiality.
Private Residence Housekeeper
Ellyn Levinson
01.2020 - Current
- Ensured Bi-weekly immaculate cleanliness throughout high-end private residence, enhancing overall ambiance.
- Maintained luxury furnishings, artwork, specialty surfaces, and valuable household items, preserving their quality and appearance.
- Arranged living spaces to create a functional and welcoming environment., kitchens, bathrooms, and guest accommodations.
- Anticipated household needs while working independently, contributing to a seamless and comfortable living environment.
Multiple Private Residences Housekeeper
Sonia Ochoa
01.2003 - Current
- Provided comprehensive housekeeping services for a private family residence.
- Executed detailed cleaning, laundry, ironing, and home organization to maintain a pristine living environment.
- Maintained hardwood floors, kitchens, bathrooms, and living areas.
- Managed household supplies, ensuring residence was consistently guest-ready and well-stocked.
- Cultivated family's trust through consistent professionalism, reliability, and meticulous attention to detail.
Education
Human Resources - Human Resources Management
Rice University
Sacramento, CA05-2027
Associate of Science - Accounting And Business Administrations
Lanney College
Oakland, CA05-2015
Skills
- Estate housekeeping
- Residential Service Management
- Hardwood Floor Maintenance
- Textile Management
- Inventory Control Systems
- Quality assurance
- SOP development
- Staff training
- Employee scheduling
- Budget management
- Attention to detail
- Professional discretion
- Bilingual: English and Spanish
- Specialized Item Handling
Certification
Community leader by The Latina Center
Languages
Spanish
Native or Bilingual
Timeline
Housekeeping Manager
Marin Jewish Community Center (JCC)
08.2024 - Current
Private Residence Housekeeper
Anna Maiser
06.2022 - Current
Private Residence Housekeeper
Ellyn Levinson
01.2020 - Current
Multiple Private Residences Housekeeper
Sonia Ochoa
01.2003 - Current
Human Resources - Human Resources Management
Rice University
Associate of Science - Accounting And Business Administrations
Lanney College