Eva Gavrilov
Summary
Outgoing and friendly with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
10.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Teaching Assistant
Kumon Learning Center
09.2021 - 10.2022
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom maintenance and upkeep, organizing books and materials.
Deli Clerk
Burnhamthorpe Fruit Market
06.2021 - 09.2021
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
Education
High School Diploma -
Philip Pocock Catholic Secondary School
Mississauga, ON06.2023
Skills
- Cash Handling
- Up-selling
- POS Systems
- Exceptional customer service
- Conflict Mediation
- Friendly and outgoing
- Excellent math skills
- Team Player
- Safe Food Handling
Languages
English
Native or Bilingual
Russian
Professional Working
Certification
- WHMIS Safety Training Certification
- CIFS Food Handler Certification
Timeline
Barista
Starbucks
10.2022 - Current
Teaching Assistant
Kumon Learning Center
09.2021 - 10.2022
Deli Clerk
Burnhamthorpe Fruit Market
06.2021 - 09.2021
High School Diploma -
Philip Pocock Catholic Secondary School
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