Eva Fakharizadeh
Mission Viejo
Summary
Versatile professional with a proven track record in leadership and team management at Plumbing Heating & Air Solutions, enhancing brand awareness and revenue through strategic marketing. Excelled in building customer relationships and adept in organizational management. Achieved consistent sales targets and improved client fitness levels, demonstrating exceptional communication and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Quattro Caffe
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Personal Trainer
Self Employed
02.2022 - Current
- Provided mobile one-on-one coaching to address specific client fitness concerns.
- Educate clients on proper exercise techniques, reducing the risk of injury during workouts.
- Improve client fitness levels by developing personalized workout plans and monitoring progress.
- Motivate clients to stay on track with fitness goals with a positive and friendly approach.
- Organized outdoor fitness boot camps to provide clients diverse and challenging workout environments.
Head of Marketing
Plumbing Heating & Air Solutions
03.2022 - 08.2023
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies for rebranding campaigns, and promotions.
- Increased customer engagement with creative content strategies, tailoring messages to target demographic preferences.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Front Desk Sales Associate
Total Training
03.2020 - 02.2022
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Utilized property management software effectively to manage bookings, cancellations, and payment processing.
- Contributed to team goals by consistently meeting or exceeding individual sales targets each quarter.
- Supported marketing efforts by distributing promotional materials and informing guests about ongoing specials or events.
Education
Bachelor of Science - Kinesiology- Sports Psychology
California State University, Long Beach
Long Beach, CA12-2025
Associate of Arts - Liberal Studies
Saddleback College
Mission Viejo, CA04-2024
No Degree - Personal Training Specialist Certification
Saddleback College
Mission Viejo, CA01-2022
Skills
- Leadership and team management
- Communication and relationship building
- Organizational and event management
- Marketing and revenue generation
Certification
- Certified Personal Fitness Trainer
- First Aid, CPR, AED Instructor's Certificate
Timeline
Server
Quattro Caffe
11.2023 - Current
Head of Marketing
Plumbing Heating & Air Solutions
03.2022 - 08.2023
Personal Trainer
Self Employed
02.2022 - Current
Front Desk Sales Associate
Total Training
03.2020 - 02.2022
- Certified Personal Fitness Trainer
- First Aid, CPR, AED Instructor's Certificate
Bachelor of Science - Kinesiology- Sports Psychology
California State University, Long Beach
Associate of Arts - Liberal Studies
Saddleback College
No Degree - Personal Training Specialist Certification
Saddleback College
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