Eva Anderson
Lakewood
Summary
An enthusiastic, quick learner who is a detailed and goal-oriented professional with significant background in customer service, leasing, and property management. Major strengths include follow-up and organization skills. Additional skills include, managing multiple priorities and excellent verbal and written communication delivering a superior prospect and resident experience.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Greystar
Torrance, CA
01.2023 - Current
- Yardi One, CRM, Snappt Yardi 75 Payscan, Rent Café, CRM, Share point, Microsoft Outlook
- Collect deposits and process future resident’s applications
- Ensure the model/target apartments are ready for show and maintain a clean workspace
- Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures.
- Prepare and deliver 3-Day notices
- Effective time management, including prioritization of time sensitive items and the ability to meet deadlines
Assistant Property Manager
Cushman and Wakefield
Irvine, CA
01.2022 - 01.2023
- Follow up with Prospects daily and encourage tours
- Give daily guided tours
- Follow up with future residents
- Process invoices through 75 Plus Payscan
- Process Purchase Orders
- Yardi One, CRM, Knock, and One Site system knowledge
- Oversee resident renter’s insurance procedure
- Collect deposits and process future resident’s applications
- Ensure the model/target apartments are ready for show and maintain a clean workspace
- Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures.
- Prepare and deliver 3-Day notices
- Cover Delinquency reports in a timely manner.
Leasing Specialist
Anthology Inc
Denton, TX
01.2021 - 01.2022
- Delegate and float between two different properties: Westwind and Woodhill Apartments
- Market and lease available apartments using honed leasing skills, in full compliance of fair housing laws
- Assist in community relations for a 452-unit building
- Onesite Residential 75 Plus Payscan
- Collect and deposit rent, late fees, and deposits using Yardi software
Leasing Specialist
Legend Accent Management
Arlington, TX
01.2019 - 01.2021
- Help Manage a Multi-family property.
- Carry out the entire process from accepting applications to submitting completed paperwork for residency
- Generate interest in the community by touring the property with prospects and answering questions about the amenities, local community, and other property details
- Process paper applications and enter them in Bluemoon while following up with prospects and all items needed to complete application.
- Yardi One, CRM, Knock, and One Site system knowledge
- Collect deposits and inform tenants of deposit policies
- Respond to all resident requests or complaints in a timely, efficient, and courteous manner
Customer Service Representative
Sugatsune America Inc
01.2004 - 01.2011
- Daily data entry & purchase orders in MAS200 System
- Answer phones and handle multiple lines at once
- Take care of all walk-in inquiries politely, prompt, and properly
- Communicate with distributors: Checking inventory, PO status, and correcting discrepancies.
- Microsoft Office (Word, Excel, Outlook)
- Make sure last-minute orders are expedited and go out same day.
- Returns, RMA, make sure orders get expedited on time
- Troubleshoot, technical support on hardware product
- Travel to help host trade shows
Education
Associates of Science Degree - Biological Sciences
01.2019
Skills
- Payment processing
- Property management
- Records and database administration
- Website management
- Accounts payable
Certification
- Microsoft Office (Word, Excel, Outlook) MAS200
- Certified Nursing Assistant California 2021
- Business Digital Literacy (COSA 1: Basic Microsoft Word, Excel, and PowerPoint) Certificate of Completion 2018
Timeline
Assistant Community Manager
Greystar
01.2023 - Current
Assistant Property Manager
Cushman and Wakefield
01.2022 - 01.2023
Leasing Specialist
Anthology Inc
01.2021 - 01.2022
Leasing Specialist
Legend Accent Management
01.2019 - 01.2021
Customer Service Representative
Sugatsune America Inc
01.2004 - 01.2011