Eunyoung Oh
Edmonton,Alberta
Summary
Dynamic and results-oriented professional with extensive experience in customer service roles, including a notable position at Waves Coffee House. Excelled in cash handling and decision-making, enhancing customer satisfaction and operational efficiency. Proven ability to manage responsibilities in high-volume settings, consistently achieving and surpassing goals.
Overview
3
3
years of professional experience
Work History
Cashier
Riverside Confectionary Store
Edmonton, Alberta
04.2024 - Current
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Stocked shelves with merchandise when needed.
Barista
Waves Coffee House
Calgary, Alberta
06.2022 - 03.2023
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Stocked customer service stations with paper products or beverage preparation items.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Hostel Receptionist
Wicked Hostels
Calgary, Alberta
04.2022 - 07.2022
- Assisted guests at check-in, providing information on various services within hotel.
- Provided assistance with luggage storage upon request.
- Greeted guests warmly and answered any questions they had about the hostel, its amenities, and local attractions.
Education
Bachelor of Arts - Economics
Ewha Womans University
Seoul02-2022
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Cash handling expertise
- Decision making aptitude
- Receipt handling
Timeline
Cashier
Riverside Confectionary Store
04.2024 - Current
Barista
Waves Coffee House
06.2022 - 03.2023
Hostel Receptionist
Wicked Hostels
04.2022 - 07.2022
Bachelor of Arts - Economics
Ewha Womans University
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