Eunkyung Park
Wainwright,AB
Summary
In Korea, I majored in nursing and had the opportunity to interact with many people. After moving to Canada, I worked as a cashier where I prioritized fast and accurate transactions, while always maintaining a friendly attitude and a smile toward customers. I also gained valuable experience working at a hotel front desk, where I learned to handle multiple situations simultaneously. It gives me a strong sense of fulfillment to know that my service brings satisfaction to customers. One of my strengths is my diligence, strong sense of responsibility, punctuality, and my emphasis on teamwork.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Holiday Inn
Edmonton, Alberta
07.2023 - 07.2024
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Greeted customers warmly and made them feel welcome.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Responded to customer inquiries via phone, email, and in person.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Cashier
CO-OP
Wainwright, Alberta
04.2018 - 02.2019
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Helped with purchases and signed customers up for rewards program.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Nurse
Sungshim hospital
Gupo, Busan, South Korea
02.2011 - 10.2014
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Provided guidance to new employees regarding policies and procedures within the organization.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Education
Diploma - Public Administration
Academy of Learning Career College
Edmonton, AB03-2024
Bachelor of Nursing - Nursing
Sunlin University
Pohang South Korea02-2011
Certification
- Microsoft Office Specialist- Associate
- Microsoft Office Outlook 2019 Associate
- Microsoft Office Word2019 Associate
- Microsoft Excel 2019 Associate
Timeline
Front Desk Receptionist
Holiday Inn
07.2023 - 07.2024
Cashier
CO-OP
04.2018 - 02.2019
Nurse
Sungshim hospital
02.2011 - 10.2014
- Microsoft Office Specialist- Associate
- Microsoft Office Outlook 2019 Associate
- Microsoft Office Word2019 Associate
- Microsoft Excel 2019 Associate
Diploma - Public Administration
Academy of Learning Career College
Bachelor of Nursing - Nursing
Sunlin University
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