Eunice Ebunutae Idowu
New Westminster,BC
Summary
Seasoned professional with a proven track record in client support and satisfaction, demonstrated during my tenure at Coast Mental Health. Skilled in empathy and Microsoft Office, I excel in fostering community activities and advocating for client needs. Achieved significant improvements in client engagement and support, leveraging critical thinking and effective communication to enhance service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Practicum/Work Experience Training
Coast Mental Health
Surrey, British Columbia
11.2024 - Current
- Review client background information, and interview clients to obtain case history.
- Assess clients in relevant skill strengths and needs.
- Providing emotional support and assistance to the client.
- Counsel clients, supervise their activities, and assist in facilitating COVID and flu shots.
- Implement life skills workshops and behavior management programs.
- Meet with clients to assess their progress, give support, and discuss any difficulties or problems.
Night Housekeeping
Mulberry Parc Living
Burnaby, British Columbia
05.2024 - Current
- Performing and documenting routine inspection and maintenance activities.
- Cleaning and sanitizing common areas according to a pre-set schedule.
- Performing laundry services as needed.
- Answering phone calls and screening visitors at building entry points.
- Conducting security patrols and monitoring video surveillance to ensure resident and staff safety throughout the night.
- Responding to resident calls and emergencies.
- Logging and communicating overnight issues or occurrences.
- Cleaning up the living area and setting up the breakfast table.
Caregiver/Home Support Worker
Safe Care Home support
Coquitlam, British Columbia
01.2021 - 12.2024
- Provided personal care to clients (bathing, toileting, dressing, and undressing).
- Housekeeping.
- Provided emotional support to clients.
- Ensured companionship for clients.
- Assisted in changing the Vista collar and the catheter urine bag.
Night Case Worker
The Salvation Army Grace Mansion
Vancouver, British Columbia
09.2022 - 09.2023
- Assessed clients with their needs.
- Answered phone calls and screened visitors at building entry points.
- Conducted security patrols and monitored video surveillance to ensure resident and staff safety throughout the night.
- Responded to resident calls and emergencies.
- Provided first aid, contacted emergency services, and the on-call casual, as required.
- Logged and communicated overnight issues and occurrences to the supervisor.
- Served as a liaison between residents and other essential services.
Education
Diploma - Social Service Work - Professional
Vancouver Career College
Surrey, BC12-2024
Bachelor of Science - Marketing
Lagos State Polytechnic
Lagos, Nigeria06-2002
Skills
- Community activities
- Empathy
- Advocacy
- Active listening
- Microsoft Office
- Client satisfaction
- Honest
- Trustworthy
- Self-motivated
- Goal-oriented
- Time management
- Leadership
- Effective Communication (Verbal & Written)
- Critical thinking
- Coordinating
- Monitoring
Certification
- First Aid CPR/AED
- Food Safe
- Suicide Prevention (ASIST)
- WHMIS
- Nonviolent Crisis Intervention(NVCI)
- Addiction and Care
Timeline
Practicum/Work Experience Training
Coast Mental Health
11.2024 - Current
Night Housekeeping
Mulberry Parc Living
05.2024 - Current
Night Case Worker
The Salvation Army Grace Mansion
09.2022 - 09.2023
Caregiver/Home Support Worker
Safe Care Home support
01.2021 - 12.2024
Diploma - Social Service Work - Professional
Vancouver Career College
Bachelor of Science - Marketing
Lagos State Polytechnic
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