Eunice Ramirez
Los Angeles
Summary
Dynamic and results-driven Store Associate with a proven track record at AutoZone, excelling in customer service and cash handling. Skilled in visual merchandising and safety compliance, I effectively increased sales through upselling techniques while maintaining a well-organized environment. Committed to enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Store Associate
AutoZone
Los Angeles
02.2023 - 03.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Scanned, identified and labeled parts via handheld scanner and interfaced with computerized inventory system to support inventory tracking.
- Responded to customer inquiries regarding product availability and pricing.
- Ensured that all safety protocols were followed while handling hazardous materials.
- Maintained neat, clean, secure, well-organized and safe warehouse to easily locate parts.
Store Associate
Boba Story
Los Angeles
06.2022 - 12.2022
- Handled cash transactions accurately while following company policies.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Ordered and received supplies to restock beverage items.
Store Associate
7-eleven Convenience Store
Los Angeles
11.2020 - 06.2021
- Processed customer payments quickly and returned exact change and receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained work area and kept cash drawer organized.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Monitored and maintained kitchen equipment for proper functioning.
- Packaged and stored food products appropriately for proper handling and preservation.
Education
High School Diploma -
East Los Angeles College
Monterey Park, CASkills
- Customer service
- Cash handling
- Product knowledge
- Equipment maintenance
- Visual merchandising
- Safety compliance
- Team collaboration
- Sales techniques
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Store Associate
AutoZone
02.2023 - 03.2025
Store Associate
Boba Story
06.2022 - 12.2022
Store Associate
7-eleven Convenience Store
11.2020 - 06.2021
High School Diploma -
East Los Angeles College
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