Eunice Marcaida Salor
Edmonton,Canada
Summary
Diligent professional with an Undergraduate degree in Accounting and over 18 years of experience in Store Operations and Sales. Expertise in driving secondary sales, implementing retail strategies, providing training, and motivating teams. Skilled in monitoring store and department performance, including KPIs, customer facilitation, stock management, and merchandising mix. Effective communicator with strong relationship management skills. Proactive problem-solver who excels in developing tactical plans and implementing effective strategies to enhance revenue generation even in challenging environments.
Overview
21
21
years of professional experience
Work History
Quality Control Technician
Clear Water Bottling Inc.
05.2023 - Current
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Developed and implemented quality control processes to meet product standards.
CASHIER
ATHloCITY ( Under Armour)
12.2020 - 04.2022
- Greet customer as they arrive
- Meeting the desired customer service standards as per the guideline
- Ensuring error free cash/card transaction and maintain the correct cash inventory at all times
- Ensuring the desired service time is met with utmost accuracy
- Create and maintaining the customers database
- Handles customer enquiries and complaints
STORE SUPERVISOR
Landmark Group (Splash)
10.2019 - 10.2020
- Resolve issues that may arise, including customer request, complaints and supply shortages
- Prepare reports regarding sales volumes, merchandising and personnel matters
- Train or arrange for training of the new sales staff, Monitor and report on Performance; Supervise and co-ordinate sales staff and cashiers
- Ensure the Visual Standards and image of the store are maintained, such as store displays, signage and cleanliness
- May perform key holding and managerial duties such as opening and closing the store, Managing Escalated complaints, developing and implementing marketing strategies
STORE SUPERVISOR / STORE IN-CHARGE
Landmark Group (KOTON)
06.2017 - 10.2019
- Responsible in meeting desired store sale given by the higher management
- Manage retail staff such as coaching, training and discipline
- Ensure the desired VM standard
- Deliver excellent & prompt customer service standards to meet customer needs
- Maintaining store files for the Store Audit/Admin Work
STORE SUPERVISOR / STORE IN-CHARGE
Landmark Group ( SportsOne )
09.2014 - 05.2017
- Responsible for planning and driving Store’s retail operations so as to ensure maximum sales, maximum profitability, optimum stocking, increase in customer satisfaction and continued business growth
- Maintaining the desired visual merchandising, retail operations, customer service, replenishment, recovery standards
- Sponsoring and coaching the team and driving continuous improvements
REGISTRATION MANAGER
RunRio
06.2013 - 08.2014
- Ensure meeting the assigned registration targets
- Handling team of 2 for overall registration for the Runners with accurate details
- Deliver excellent & prompt customer service standards to meet customer needs
- Ensure effective Inventory management for the registration
SALES AND MARKETING EXECUTIVE
Toby’s Sports
01.2005 - 04.2013
- Handling & meeting desired sales & ops standards for home gym equipment, Racquets, Sports apparel & footwear, Watches, Swimming apparel & accessories
- Deliver excellent & prompt customer service standards to meet customer needs
- Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action
- Competition analysis for product, prices & the marketing campaigns
- Provide product & customer feedback for the categories
CASHIER
Greenwich
04.2004 - 10.2004
- Welcome customer and help determine their order
- Process customer’s order and record them in the restaurant database
- Relay customer’s order to the kitchen staff
- Tally money in the cash drawer at the beginning and end of work shift
- Respond to customer inquiries, issue receipt, and record customer suggestion
Education
Under Graduation in Bachelor in Science and Accountancy -
Technological Institute of the Philippines
04.2004
High School -
Bagong Silang High School
04.2003
Skills
- Store Ops
- Retail Management Standards
- Inventory Management
- Team Management
- Visual Merchandising
- Execution of Promotional Campaigns
- Training & Development
- Basic MS Word
- Basic MS Excel
- Relationship Building
- Sample Preparation
- Meticulous Record-Keeping
- Microbiological testing
- GMP compliance
- Laboratory safety
- Quality Control
- Process Inspections
Accomplishments
- Top sales performer for the year at Sports One. Meeting 110% of the given target.
- Awarded for top sales performance for the year thrice at Toby’s Sports for the year 2006, 2009 & 2011.
Languages
English
Full Professional
Timeline
Quality Control Technician
Clear Water Bottling Inc.
05.2023 - Current
CASHIER
ATHloCITY ( Under Armour)
12.2020 - 04.2022
STORE SUPERVISOR
Landmark Group (Splash)
10.2019 - 10.2020
STORE SUPERVISOR / STORE IN-CHARGE
Landmark Group (KOTON)
06.2017 - 10.2019
STORE SUPERVISOR / STORE IN-CHARGE
Landmark Group ( SportsOne )
09.2014 - 05.2017
REGISTRATION MANAGER
RunRio
06.2013 - 08.2014
SALES AND MARKETING EXECUTIVE
Toby’s Sports
01.2005 - 04.2013
CASHIER
Greenwich
04.2004 - 10.2004
High School -
Bagong Silang High School
Under Graduation in Bachelor in Science and Accountancy -
Technological Institute of the Philippines
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