Eunice Chow
Irvine
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful fundraiser who has spearheaded all the fundraising effort to bring the organization to more recognition in the community.
Overview
14
14
years of professional experience
Work History
Site Coordinator-Volunteer Income Tax Assistance
Asian American Senior Citizens Service Center
2024.01 - Current
- Utilized social media to promote events and increase attendance.
- Manage the smooth operation of the Free Tax Prep site staffed by volunteer tax preparers.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution with clients who want to file tax.
- Ensure all needs of volunteers and clients are considered and met.
Cal Optima - CalAim Housing and ECM Director
Asian American Senior Citizens Service Center
2023.07 - Current
- Spearheaded successful launch of both the Housing and Enhanced Case Management Program at the Center.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Recruited, hired, and trained initial personnel to work with this population group of homeless or at risk of homelessness.
- Adaptable and proficient in learning new concepts quickly and efficiently to teach staff.
- Heavy interaction with CalOptima Health staff and other CBO agencies to leverage shared knowledge to build the program and help as many clients possible.
Home Visitor
Asian American Senior Citizens Service Center
2021.07 - Current
- Developed and maintained relationships with community organizations and agencies.
- Prepared monthly calendars with educational needs and activities.
- Recruited families and built positive relationships with parents in order to support parenting roles.
- Established trust with families by maintaining confidentiality and demonstrating cultural sensitivity during home visits.
- Advocated for family needs within the community, fostering a support network of resources and services tailored to individual circumstances.
Event Planner
Asian American Senior Citizens Service Center
2021.07 - Current
- Performed event coordination for larger fundraiser parties and gatherings.
- Managed budgets effectively, monitoring expenses closely to ensure events were delivered within financial constraints.
- Recruited trained, and managed volunteer teams to provide additional support during large-scale events.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Coordinated schedules and timelines for events.
- Supervised 20 helpers and co-workers.
Life and Health Insurance Agent
Chow Insurance Service-Self Employed
2010.01 - Current
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Collaborated with underwriters to develop tailored insurance solutions for clients while managing risk exposure for the company.
- Mentored junior agents within the team, sharing insights and best practices to support their professional growth and contributions to the agency''s success.
- Expanded customer base through effective networking and relationship-building strategies.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Established strong customer relationships, building recommendations and loyalty.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
Education
Bachelor of Arts - Economics And Statistics
University of California, Irvine
Irvine, CA06.1993
Skills
- Decision-Making
- Events logistics management
- Team Leadership and Motivation
- Outreach activities
- Fundraising expertise
Languages
Chinese (Mandarin)
Professional Working
Chinese (Cantonese)
Professional Working
Malay
Professional Working
Timeline
Site Coordinator-Volunteer Income Tax Assistance
Asian American Senior Citizens Service Center
2024.01 - Current
Cal Optima - CalAim Housing and ECM Director
Asian American Senior Citizens Service Center
2023.07 - Current
Home Visitor
Asian American Senior Citizens Service Center
2021.07 - Current
Event Planner
Asian American Senior Citizens Service Center
2021.07 - Current
Life and Health Insurance Agent
Chow Insurance Service-Self Employed
2010.01 - Current
Bachelor of Arts - Economics And Statistics
University of California, Irvine
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