Dynamic professional with extensive experience in operational management and customer service. Recognized for mentoring teams and fostering collaboration, ensuring smooth operations, and delivering exceptional dining experiences to customers.
Overview
18
18
years of professional experience
Work History
Restaurant Owner
Hahn Korean
Palo Alto, CA
08.2002 - 09.2012
Oversaw daily restaurant operations, ensuring high standards of food quality and service.
Trained and mentored staff, fostering a collaborative team environment focused on excellence in service.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Flight Attendant
Asiana Airlines
South Korea
03.1995 - 12.1999
Ensured passenger safety through comprehensive pre-flight briefings and adherence to emergency procedures.
Delivered exceptional customer service by addressing passenger inquiries and resolving issues promptly.
Conducted thorough cabin inspections to maintain cleanliness, safety, and compliance with regulations.
Collaborated with crew members to execute efficient boarding processes and timely departures.