Eunbee (Ella) An
Toronto,Canada
Summary
Dedicated to improving the lives of individuals with hearing impairments. Skilled in conducting comprehensive hearing evaluations, interpreting results, and recommending appropriate hearing solutions. Seeking an opportunity in a respected organization where I can apply my expertise, continue professional growth, and contribute to enhancing patient outcomes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Rickbi Hearing Clinic
Hearing Instrument Dispenser
Pickering, Canada
11.2022 - 05.2023
- Assessed and identified the degree, type, and location of hearing impairments using audiometric instruments
- Conducted air conduction, bone conduction, and speech audiometry tests to evaluate hearing loss
- Interpreted audiometry and tympanometry results to recommend suitable hearing aids and solutions
- Provided patient-centered counseling, explaining procedures and answering patient inquiries
- Fitted clients with hearing aids, ensuring optimal comfort and performance
- Communicated with patients via phone and email to provide information, schedule appointments, and follow up after treatment
Hearing Fitness
Field Placement /Co-Op Student
Mississauga, Canada
03.2022 - 04.2022
- Assisted patients throughout their journey from initial evaluation to the final hearing aid fitting
- Collected case histories and gathered information on patients' hearing concerns
- Performed hearing evaluations and fitted patients with hearing aids based on test results
- Conducted follow-up assessments to ensure proper fitting and performance of hearing aids
Education
Advanced Diploma - Hearing Instrument Specialist
George brown college
Toronto, Canada04.2022
Skills
- Experience in hearing evaluations and dispensing hearing aids
- Conducted patient examinations
- Displays a positive attitude and professional image to uphold company’s standards
- Excellent organizational and problem-solving skills
- Prepared specific documents with a high level of detail and accuracy
- Formally trained in Microsoft programs and ability to learn any internal software implemented
- Extremely passionate and knowledgeable about Hearing Instrument
Additional Experience
ELYSIA BEAUTY BAR I 12/2019 - 07/2024
Lash Extension Technician and Client Sales Manager - Northyork, Canada
- Apply various types of eyelash extensions to clients, taking into consideration their preferences and individual features.
- Conduct consultations with clients to determine their desired lash style and ensure a customized experience.
- Educate clients on different lash extension options and recommend suitable styles based on their needs.
- Promote and upsell additional beauty services or retail products to enhance the client's overall experience.
- Maintain accurate client records, including service details, client preferences, and product usage.
KEUMYANG INTERNATIONAL I 04/2015 - 11/2017
Overseas Sales Manager - Seoul, Korea
- Managed client relationships and drove inside and outside sales, successfully developing local and corporate accounts.
- Identified new product opportunities by analyzing market trends and consumer behavior, contributing to revenue growth.
- Collaborated with logistics providers to streamline shipments, resolve issues, and ensure on-time deliveries.
- Assisted with import/export operations across air, ocean, and freight, ensuring accurate documentation and minimizing errors.
- Provided detailed reports on sales performance, key metrics, and promotional activities in daily, weekly, and monthly meetings.
Certification
Hearing Instrument Specialist (HIS) Certification
Certified in good standing with the Association of Hearing Instrument Practitioners (AHIP).
- Successfully completed 1,000+ supervised internship hours under the AHIP Hearing Instrument Specialist Internship Program.
- Passed the International Licensing Exam (ILE).
Continuing Education
Actively participates in ongoing professional development through webinars and conferences focused on hearing products and technology, including hearing aids, cochlear implants, and FM systems.
References
References available upon request.
Timeline
Rickbi Hearing Clinic
Hearing Instrument Dispenser
11.2022 - 05.2023
Hearing Fitness
Field Placement /Co-Op Student
03.2022 - 04.2022
Advanced Diploma - Hearing Instrument Specialist
George brown college
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