Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eugenio Oliveira

Vancouver,BC

Summary

A second-year business administration student keen to gain practical business experience. Possessing a confident and outgoing demanour, I am eager to immerse myself in various facets of the business world and gain valuable hands-on experience. I'm ready to contribute effectively in any environment. Seeking an internship to further develop and apply my skills in real-world scenarios.

Overview

2
2
years of professional experience

Work History

D3 Driver

FedEx
12.2023 - Current
  • Provided feedback to management about route efficiencies or obstacles encountered during daily activities; this led to improved processes for all Flex Drivers.
  • ·Navigated various weather conditions safely, maintaining consistent on-time delivery rates regardless of external challenges.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed all relevant traffic laws and safety regulations.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.

Keyholder/Sales Associate

Hi Cannabis
02.2023 - 04.2023
  • Managed cash register operations accurately, balancing daily transactions.
  • Streamlined store operations by assisting with inventory management, merchandising, and restocking.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.
  • Resolved customer issues professionally while maintaining composure under high-pressure situations.
  • Processed cash, credit, debit, and check payments.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Sales Associate

TacoRiendo
03.2022 - 08.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Diploma of Business Administration

Okanagan College
Kelowna, BC

Skills

  • Time Management
  • Cash Handling
  • Fast Learner
  • MS Office
  • Problem-Solving
  • Customer Service
  • Digital Literacy
  • Team building
  • Communication

Languages

English
Native or Bilingual
Portuguese
Professional Working
Spanish
Limited Working

Timeline

D3 Driver

FedEx
12.2023 - Current

Keyholder/Sales Associate

Hi Cannabis
02.2023 - 04.2023

Sales Associate

TacoRiendo
03.2022 - 08.2022

Diploma of Business Administration

Okanagan College

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Eugenio Oliveira