Eugenio Avila-Baca
Hayward
Summary
Dedicated worker in providing a good customer experience and having great interest and care for creating and delivering good quality products. A respectable coworker who gets along well with everyone and has gain and acquired great communication skills with every individual. Always interested in learning new things in a fast and efficient way to provide better performance and acquiring new skills that can be applied in any work environment. Never come in late to the workplace by always showing up on time by being at the work facility early and rarely be absent and don't really call off. Very friendly collaborator and willing to learn and improve in any field I am placed in.
Overview
5
5
years of professional experience
Work History
Service Advocate
Target
Hayward, CA
11.2023 - Current
- Deliver Drive Up orders for customers who have ordered items from the Target app and help deliver all their items in a fast, professional, and friendly matter.
- Resolving daily customer inquiries promptly, enhancing overall service experience by engaging in communicative discussions and making sure their questions are answered thoroughly about our service, orders, and the overall Target brand.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Assisted in training new staff on customer service best practices and operational procedures.
- Addressed customer complaints with empathy and professionalism, fostering positive relationships.
- Implemented feedback mechanisms to improve service delivery and enhance customer satisfaction to increase sales and gaining more and more guest to come shop at our store.
- Work in gathering store carts and maintaining cleanliness and good maintenance around store property
- Have helped fixed Starbucks machinery so they are able to operate at all times
- Fixed the automatic doors in front of the store and Drive Up location to keep engaging guest and employees to enter and exit the building smoothly at all times
Production Associate
Tesla
Fremont, CA
08.2021 - 06.2023
- Worked in the pre-marriage production line building the model 3 vehicle.
- Implemented process improvements that enhanced productivity across production lines.
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Installed seatbelts, back rear windows, safety bags, brackets, thermal bar, front board touch screen, back speakers, windshields, and internal wiring components.
- Collaborated with team members to streamline assembly line workflows.
- Assisted in training new associates on equipment operation and safety practices.
- Made sure that products were produced on time and are of good quality.
Education
Associate of Science - Mechanical Engineering
Ohlone College
Fremont, CA05-2029
Skills
- Innovative
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking
Timeline
Service Advocate
Target
11.2023 - Current
Production Associate
Tesla
08.2021 - 06.2023
Associate of Science - Mechanical Engineering
Ohlone College