Gina Melcher
Los Angeles
Summary
Proven Executive Assistant with a track record of optimizing operations for Pennymac Financial Services, adept in document preparation and meticulous attention to detail. Enhanced executive productivity by 30% through expert calendar management and strategic travel arrangements. Exhibits unparalleled confidentiality and resourcefulness, driving seamless executive support and strategic planning initiatives.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Executive Officer
PennyMac Financial Services
01.2022 - 10.2024
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Organized and coordinated conferences and monthly meetings.
- Created expense reports, budgets, and filing systems for management team.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
- Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Boosted morale with event planning and coordination of company-wide functions, celebrations, or gatherings.
- Ensured timely completion of action items by tracking progress and following up on delegated tasks from the CEO.
- Contributed to strategic planning by providing administrative support during Board of Directors'' meetings.
Executive Assistant to the Chief Executive Team
PennyMac Financial Services
06.2021 - 01.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Executive Assistant to the Executive Team (Temp)
North Los Angeles Regional Center
01.2021 - 06.2021
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases tor track, analyze, and report of COVID-19 positive consumers as well as any hospital intakes and follow-ups throughout the tracking process.
Executive /Personal Assistant to the Chief Executive Officer
Dorothy C. Thorpe, LLC
08.2019 - 02.2020
- Enhanced executive productivity by managing complex schedules and coordinating travel arrangements.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Used discretion when handling confidential information.
- Kept detailed track of household and maintenance inventory and schedules.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Executive Assistant to the Chief Executive Officer
Covenant House CA
11.2018 - 02.2019
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Created expense reports, budgets, and filing systems for management team.
- Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Increased meeting effectiveness with detailed preparation of agendas, materials, and minutes.
- Answered high volume of phone calls and email inquiries.
- Coordinated events and worked on ad hoc projects.
Executive Assistant to the Head of Prod. Finance
DreamWorks Animation SKG Inc.
04.2015 - 06.2016
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
Executive Assistant to the SVP of Disney Learning
The Walt Disney Company
03.2014 - 04.2015
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Coordinated events and worked on ad hoc projects.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Fostered positive work environment, organizing team-building activities and events.
- Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
Assistant to the VP of Daytime Television Finance
The Walt Disney Company / ABC Television
09.1993 - 04.2010
- Facilitated seamless project execution by coordinating resources across multiple departments, driving progress toward organizational goals.
- Handled confidential information with discretion, maintaining trust among colleagues at all levels of the organization.
- Maintained an up-to-date contact database by regularly updating client information in CRM systems, ensuring accurate records for future reference.
- Prepared presentations and materials for the Vice President''s meetings with senior leadership, supporting effective decision-making processes.
- Managed complex calendar scheduling, enabling the Vice President to effectively prioritize tasks and meetings.
- Provided exceptional administrative support during periods of high workload or staff absence, ensuring continuity of operations in the office of the Vice President.
- Coordinated travel arrangements and logistics for the Vice President, optimizing time management and minimizing disruptions.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed filing system, entered data and completed other clerical tasks.
Education
Associate of Arts - Business Administration
Los Angeles Pierce College
Woodland Hills, CA06-2027
Skills
- Executive support
- Document preparation
- Presentation development
- Expense reporting
- Calendar management
- Travel arrangements
- Meticulous attention to detail
- Administrative support
- Information confidentiality
- Conflict management
- Resourceful
- Videoconference preparation
- Multi-line phone proficiency
- Strong problem solver
- Professional and mature
- Advanced MS office suite
- Self-starter
- Expenditures oversight
- Records management databases
- Calendar and scheduling software
- Time management
Certification
- Notary Public - [State] Secretary of State.
Timeline
Executive Assistant to the Chief Executive Officer
PennyMac Financial Services
01.2022 - 10.2024
Executive Assistant to the Chief Executive Team
PennyMac Financial Services
06.2021 - 01.2022
Executive Assistant to the Executive Team (Temp)
North Los Angeles Regional Center
01.2021 - 06.2021
Executive /Personal Assistant to the Chief Executive Officer
Dorothy C. Thorpe, LLC
08.2019 - 02.2020
Executive Assistant to the Chief Executive Officer
Covenant House CA
11.2018 - 02.2019
Executive Assistant to the Head of Prod. Finance
DreamWorks Animation SKG Inc.
04.2015 - 06.2016
Executive Assistant to the SVP of Disney Learning
The Walt Disney Company
03.2014 - 04.2015
Assistant to the VP of Daytime Television Finance
The Walt Disney Company / ABC Television
09.1993 - 04.2010
- Notary Public - [State] Secretary of State.
Associate of Arts - Business Administration
Los Angeles Pierce College
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