Eugene Quintana
Modesto
Summary
Dynamic food service professional with extensive experience at Walmart and SUBWAY® Restaurants. Proven expertise in food safety and customer engagement, enhancing satisfaction through high-quality service. Recognized for optimizing inventory management and fostering team collaboration, resulting in reduced waste and improved operational efficiency. Committed to maintaining a clean and safe work environment.
Overview
33
33
years of professional experience
Work History
Deli Associate
Walmart
05.2019 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
Senior Sandwich Artist
SUBWAY®Restaurants
09.2010 - Current
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Trained team members to prepare sandwiches and other items according to instructions.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
General Manager
Sam's Burgers
06.2013 - 09.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Certified Designated Trainer
Red Robin
07.2010 - 06.2013
- Enhanced training quality by incorporating innovative teaching methods and engaging multimedia materials.
- Supported corporate goals by aligning training content with company values, mission statement, and strategic vision.
- Evaluated trainee performance, providing constructive feedback to improve skills and comprehension.
- Managed scheduling constraints effectively while prioritizing essential tasks to maintain optimal workflow during high-volume periods of activity in the training department.
- Actively participated in continuous professional development opportunities, staying current with emerging trends and best practices within the field of training.
Manager
Sam's Burgers
08.1992 - 07.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, PA12-2026
High School Diploma -
Penn Foster High School
Scranton, PA03-2020
Skills
- Food safety
- Safe food handling practices
- Cleaning and sanitizing
- Customer engagement
- Stock rotation
- Workplace safety
Timeline
Deli Associate
Walmart
05.2019 - Current
General Manager
Sam's Burgers
06.2013 - 09.2018
Senior Sandwich Artist
SUBWAY®Restaurants
09.2010 - Current
Certified Designated Trainer
Red Robin
07.2010 - 06.2013
Manager
Sam's Burgers
08.1992 - 07.2010
Bachelor of Science - Business Administration
Southern New Hampshire University
High School Diploma -
Penn Foster High School
Similar Profiles
Brandon BruceBrandon Bruce
CAP 2 Associate at WalmartCAP 2 Associate at Walmart
Scott JerniganScott Jernigan
Overnight Maintenance Associate at WalmartOvernight Maintenance Associate at Walmart
Christopher MottChristopher Mott
Asset Protection Investigator at WalmartAsset Protection Investigator at Walmart
Sady PettySady Petty
Fresh Team Lead at WalmartFresh Team Lead at Walmart
Eris LombranaEris Lombrana
Team Member at The Well Community FellowshipTeam Member at The Well Community Fellowship