Eugene Oppong
Montreal,Canada
Summary
Dynamic leader with a proven track record at RPM HOME SERVICES, adept in brand development and strategic planning. Excelled in driving business growth through innovative digital strategies and effective team leadership. Demonstrated expertise in enhancing customer engagement and sales strategies, achieving significant market penetration. Skilled in negotiation, fostering strong customer relationships and achieving targets with precision.
Overview
11
11
years of professional experience
Work History
Field Marketer
RPM HOME SERVICES
Montreal, Quebec
12.2024 - Current
- Collaborated with sales teams to align marketing strategies with sales objectives.
- Generated leads by engaging potential customers at local events and through online channels.
- Identified potential markets and market segments with desired customers and gaps for optimum product demand.
- Created detailed reports on sales performance of each region in the assigned territory.
- Prepared presentations that highlighted key elements of product offerings for prospects.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
SALES EXECUTIVE
Discover Tourism Limited
Accra, Ghana
04.2023 - 06.2024
- Implemented processes for cross-selling products or services based on customer needs.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Trained junior sales staff on techniques for improving customer service experience.
- Provided detailed and accurate sales forecasts to senior management.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
MARKETING & SALES EXECUTIVE
Dulcet Ghana Limited
Accra, Ghana
08.2014 - 03.2023
- Led marketing campaigns and sales initiatives, driving business growth through strategic partnerships and client relationship management in West African markets
- Analysed market trends and consumer behaviour to develop targeted sales strategies, enhancing product visibility and market penetration
- Pioneered digital marketing solutions and implemented modern sales techniques, transforming traditional business approaches into dynamic growth strategies
- Coordinated with cross-functional teams to align marketing objectives with sales goals, fostering strong internal partnerships and improved workflow efficiency
- Spearheaded market expansion initiatives and brand development projects, establishing strong market presence across diverse regional territories
- Developed and executed integrated marketing strategies across West African markets, establishing strategic partnerships and optimising client engagement channels
- Developed strong partnerships with tourism operators, coordinating promotional campaigns and maintaining excellent client satisfaction rates
- Analysed market trends and customer feedback to optimise sales strategies, resulting in improved conversion rates and client retention
- Implemented new digital sales approaches and modernised client communication channels to enhance service delivery and engagement
- Managed complex sales documentation and client portfolios while ensuring compliance with tourism industry regulations and standards
- Spearheaded strategic partnerships with key tourism operators, driving substantial revenue growth through targeted promotional campaigns and personalised service delivery
- Conducted comprehensive market analysis to refine sales approaches, resulting in measurable improvements in client acquisition and retention metrics
Education
BACHELOR OF HUMAN RESOURCE MANAGEMENT -
Ghana Institute of Management & Public Administration
Accra, Ghana06.2020
ADVANCED DIPLOMA - TOURISM MANAGEMENT
Zenith University College
Accra, Ghana09.2009
Skills
- Brand Development
- Negotiation
- Team Leadership
- Digital Strategy
- Customer engagement
- Sales strategies
- Strategic planning
- Customer demographics
References
References available upon request.
Timeline
Field Marketer
RPM HOME SERVICES
12.2024 - Current
SALES EXECUTIVE
Discover Tourism Limited
04.2023 - 06.2024
MARKETING & SALES EXECUTIVE
Dulcet Ghana Limited
08.2014 - 03.2023
BACHELOR OF HUMAN RESOURCE MANAGEMENT -
Ghana Institute of Management & Public Administration
ADVANCED DIPLOMA - TOURISM MANAGEMENT
Zenith University College
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