Eugene Lewis
Stockton
Summary
Proven server with a track record of exceptional customer service and strong work ethic, demonstrated at Rubios Coastal Grill. Skilled in cash handling and guest engagement, I excel in fast-paced environments, ensuring customer satisfaction and efficient operations. My experience includes training new hires and improving service delivery by swiftly resolving customer concerns.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Sever Assistant
On The Border
03.2014 - 06.2017
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Sever
Rubios Costal Grill
01.2019 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Rush Creek Lodge
01.2022 - 02.2025
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Cesar Chavez
Stockton, CA05-2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
Timeline
Server
Rush Creek Lodge
01.2022 - 02.2025
Sever
Rubios Costal Grill
01.2019 - 12.2021
Sever Assistant
On The Border
03.2014 - 06.2017
High School Diploma -
Cesar Chavez
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