Summary
Overview
Work History
Education
Skills
Websites
Cover Letter
Hobbies and Interests
Timeline
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Eugene Kyomukama

Instructor
Edmonton,AB

Summary

Enthusiastic administrative assistant with more than 5 years of experience in administrative positions. Passionate about organizing and enjoys making sense out of chaos. Strong multi-tasker who thrives under pressure. Quick learner adept at all things computers, especially the Microsoft Office Suite and database programs. Excellent communicator with experience writing and proofreading a variety of document types, including emails and memos. Team player who is willing to assist others to ensure that the work is completed not just on time but also at the highest quality possible.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Dynapharm UGANAM Namibia
09.2014 - 06.2017
  • Developed a filing system for both hard copy and digital documents that led to increased production and efficiency across the company
  • Communicate with staff members to ensure clarity among departments regarding projects that saw a 20 percent increase in customer satisfaction
  • Speak with clients on the phone, answer questions, and direct them to the appropriate staff member
  • Support team members through writing and proofreading documents, running errands, making phone calls, and other tasks to ensure projects are completed on time
  • Order supplies, and created a system that ensured the inventory was never too low while also saving the company money
  • Drafted memos, letters, emails, and other forms of communication for managers and executive staff members
  • Scheduled meetings between staff members and with clients and oversaw the conference room bookings to reduce the chance of double-bookings
  • Acted as liaison between departments and clients to ensure adequate communication about projects
  • Collaborated with managers and the security team of the building to conduct safety training.

Administrative Assistant

Dynapharm UGANAM Namibia
09.2014 - 06.2017
  • Receptionist and Trainer
  • Answered phone calls and directed callers to the appropriate member of staff
  • Greeted clients upon entry to the location and communicated with staff members to maintain a timely schedule for visitors and guests
  • Made copies and mailed documents for staff members as needed
  • Ensured all visitors signed into the visitor logbook according to the safety guidelines of the building.

Education

Masters in Business Administration -

International University of Management - Windhoek, Namibia
06.2017

Masters of Education - undefined

Makerere University, Kampala
08.2005

Bachelor of Arts in Education - undefined

Makerere University, Kampala
08.1999

Skills

  • Computer literate, especially in Microsoft Office and database programs
  • Strong verbal and written communication skills
  • Excellent multi-tasking skills
  • Exceptional organization skills
  • Passionate about helping the team succeed
  • Spreadsheet management
  • Office administration
  • Process optimization
  • Presentation design
  • Administrative support
  • Information security
  • Time management
  • Bookkeeping
  • Policy and procedure modification
  • Internal communications
  • Purchase orders organization
  • Transcription and dictation
  • Compensation and benefits
  • Grant report writing
  • Invoice Processing

Cover Letter

To the HR Manager Dear Sir/Madam, With the enclosed resume, I would like to express my sincere interest in the position you have available. As an accomplished and enthusiastic professional with 3+ years of experience maintaining a workspace that promotes productivity, inclusivity, and creativity, I strongly believe that my skills and experience will allow me to contribute toward the success of your company. My background includes providing excellent professional administrative and clerical service to colleagues and supervisors, as well as top-notch customer service to external and internal customers. Some of my key responsibilities and accomplishments include: - Processed bi-weekly payroll for 80 employees, including labor reports and vacation and sick time requests. - Interviewed, hired, and trained 25 new employees. - Answered and maintained 6 phone lines, responded to emails with excellent customer service, while ensuring clear and prompt communication among all constituents. - Maintained a 97% customer satisfaction rate. - Received the 2019 Award of Excellence. I am confident that my proven success in creating a welcoming office environment and handling all administrative tasks with accuracy and a commitment to quality will contribute immensely to your company's success. Could we schedule an appointment to discuss how I can help your company reach its productivity, cost management, and efficiency goals? Kind regards, Eugene Kyomukama

Hobbies and Interests

I am a member of a local debating club in our community. I am also on the fundraising committee for a local charity that raises money for people in need. In my spare time, I also enjoy travelling in the Hill Country and swimming exercises.

Timeline

Administrative Assistant

Dynapharm UGANAM Namibia
09.2014 - 06.2017

Administrative Assistant

Dynapharm UGANAM Namibia
09.2014 - 06.2017

Masters in Business Administration -

International University of Management - Windhoek, Namibia

Masters of Education - undefined

Makerere University, Kampala

Bachelor of Arts in Education - undefined

Makerere University, Kampala

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