Eugene Addo-Odei
Ajax,ON
Summary
Experienced professional with over a decade of expertise in retail operations and customer service in the financial services industry. Combines strong analytical skills with business knowledge to contribute to organizational objectives.
Overview
15
15
years of professional experience
Work History
Funds Transfer Officer
Zenith Bank Ghana
Tema free zones
04.2021 - 09.2024
- Processing of Customer Transfer Instructions through ACH and GIS
- Issuance of Managers’ cheques and bankers’ payments (MC & BP)
- Processing of standing order instructions
- Processing salary requests
- Responsible for ensuring the balancing of various General Ledgers.
Cash Officer
Zenith Bank Ghana
Tema Free Zones
11.2016 - 04.2021
- Replenishment and reconciliation of ATM assigned.
- Cash is moved to and from the head office and other branches.
- Generating daily reports on consolidated cash (GHC and FX), and other monthly reports.
- Audit cash controls according to established bank procedures to identify and prevent losses and overages.
- Compiled daily transaction reports for management review.
Cash and Teller
Zenith Bank Ghana
06.2012 - 11.2016
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Processed a wide variety of retail banking transactions for personal and commercial customers.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers daily.
Cash and Teller
Fidelity Bank Ghana
Action Chapel Branch
02.2010 - 04.2012
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained confidentiality of all customer records and information according to company policies.
Education
Bachelor of Arts - Information Studies
University Of Ghana
Accra06.2008
Master of Science - Data Analytics
Northeastern University
Toronto, ONSkills
- Microsoft Office
- Communication Skills
- Payment systems
- Attention to Detail
Additional Information
Soccer
Music
References
References available upon request.
Timeline
Funds Transfer Officer
Zenith Bank Ghana
04.2021 - 09.2024
Cash Officer
Zenith Bank Ghana
11.2016 - 04.2021
Cash and Teller
Zenith Bank Ghana
06.2012 - 11.2016
Cash and Teller
Fidelity Bank Ghana
02.2010 - 04.2012
Bachelor of Arts - Information Studies
University Of Ghana
Master of Science - Data Analytics
Northeastern University