Eugen Karemeri Maina
Nairobi,Kenya
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Haandi Restaurant. Demonstrates exceptional multitasking and organizational abilities, alongside a strong work ethic and empathy towards customers. Skilled in maintaining high service standards during peak hours, significantly improving guest. experiences.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Esko Traders
Nairobi, Kenya
11.2021 - 05.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Waiter
Haandi Restaurant
Nairobi, Kenya
10.2020 - 10.2021
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Certificate In Automotive Engineering -
Nyeri National Polytechnic
Nyeri , Kenya11.2021
Kenya Certificate Of Secondary School -
Naromoru Boys High School
Nyeri , Kenya12.2018
Kenya Primary School Certificate -
Kibutha Primary School
Kanyenyaini, Kenya12.2014
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
English
Professional Working
Certification
Safers continious discharge certificate.
Personal survival techniques.
Fire prevention and fire fighting.
Elementary firstaid.
Personal safety and social responsibilities.
Reference;
Cynthia maina -0701262999
Zelpher wambugu-0727967345
Timeline
Cashier
Esko Traders
11.2021 - 05.2022
Waiter
Haandi Restaurant
10.2020 - 10.2021
Certificate In Automotive Engineering -
Nyeri National Polytechnic
Kenya Certificate Of Secondary School -
Naromoru Boys High School
Kenya Primary School Certificate -
Kibutha Primary School