DUNCAN MCGREGOR
ETOBICOKE,Ontario
Summary
Experienced R.M.T.-Team lead-Trainer with over 23 years of experience in the Spa industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Team Leader experienced in directing activities of workgroups. Develop strategies, provide training, set goals, and obtain team feedback. Excellent interpersonal and communication skills. Big picture focus, communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
26
26
years of professional experience
Work History
R.M.T/Team Lead/Trainer
Elmwood Spa
Toronto, ON
09.1997 - Current
- Successfully treated thousands of clients full time for over 20 years
- Team Leader for 25 R.M.T's
- Mentored new hires, resulting in stronger staff development and increased productivity
- Enhanced company reputation by being one of the most consistently requested therapists
- Successfully assisted in the development of an application based records managment system
- Trained in: Swedish, deep tissue, shiatsu,scrubs, deep siam, pregnancy pillow system, aromatherapy, hot stone, four hand, bamboo, fire and ice, and other massage techniques
Onsite massage therapist
Mobissage
Etobicoke, Ontario
06.2005 - 02.2012
- Recruited trained and managed Registered Massage Therapists
- Provided onsite massage therapy programs to corporate and private clients
- Developed creative sales tools,including lunch and learn presentations and promotional mailings
Education
R.M.T Diploma - Massage Therapy
Kikkawa College
Toronto, ON08.1997
Technologist - CAD Technology
Algonquin College
Ottawa, ON1989
Skills
- Quality Assurance
- Regulatory Requirements
- Safety practices
- Policy enforcement
- Staff Training
- Compliance requirements
- Staff Management
- Orthopedic assessment
- Team Leadership
- Massage therapies
- Onsite massage therapy
- Charting
- Medical Terminology
Timeline
Onsite massage therapist
Mobissage
06.2005 - 02.2012
R.M.T/Team Lead/Trainer
Elmwood Spa
09.1997 - Current
R.M.T Diploma - Massage Therapy
Kikkawa College
Technologist - CAD Technology
Algonquin College
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