Job Search Status
Open to workDesired start date: Flexible
Open To Work
ETIMBUK MENDIE
Toronto,ON
Work Preference
Summary
Administrative professional with over 2 years of experience supporting office operations, managing documentation, coordinating client communications, and assisting with HR-related administrative tasks. Strong background in record management, customer relations, and maintaining confidential information in fast-paced environments. Proficient in Microsoft Office Suite
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
5
5
years of professional experience
Work History
Part Time Receptionist
Canada’s National Ballet School
12.2025 - 01.2026
- Serve as first point of contact for students, parents and visitors, providing professional front-desk support
- Answer and direct high-volume phone calls and emails to appropriate departments
- Schedule appointments and manage reception calendar
- Maintain accurate visitor logs and handle confidential information
- Process payments and assist with administrative documentation
- Support office staff with filing, data entry, and general administrative tasks
Customer Support Representative
Manpower Service Canada (TTC Contractor)
02.2024 - 12.2025
- Served as primary contact for 50+ daily customers’ inquiries regarding service orders.
- Resolved customer issues efficiently, contributing to improved client satisfaction
- Escalated recurring service issues to management with data-backed improvement suggestions
- Maintained accurate documentation of customer interactions
Customer Support Representative (Sales)
Thompson and Grace Investment Limited
06.2022 - 08.2023
- Maintained and organized confidential client records and business documentation
- Processed and entered client data with 100% accuracy into internal database systems
- Assisted over 20 clients monthly with new business registration and account setups
- Supported HR functions including documentation processing and employee record management.
Administrative Assistant (With HR Support)
Ministry of Commerce and Industry
03.2021 - 06.2022
- Assisted with onboarding coordination, scheduling interviews, and preparing employee files
- Maintained all relevant paperwork and entered client’s business information accurately on computer system
- Provided administrative support that ensured efficiency in office operations
- Assisted by over 20 clients monthly in opening new business accounts
Education
Human Resources Management
Centennial College
Scarborough04.2025
Bachelor of Science - Economics
Afe-Babalola University
Ekiti State, NG08.2021
Skills
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Customer Relations
- Office Administration
- Record Management
- Strong ability to work as a team member as well as independently
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Confidential File Handling
Languages
English
Timeline
Part Time Receptionist
Canada’s National Ballet School
12.2025 - 01.2026
Customer Support Representative
Manpower Service Canada (TTC Contractor)
02.2024 - 12.2025
Customer Support Representative (Sales)
Thompson and Grace Investment Limited
06.2022 - 08.2023
Administrative Assistant (With HR Support)
Ministry of Commerce and Industry
03.2021 - 06.2022
Human Resources Management
Centennial College
Bachelor of Science - Economics
Afe-Babalola University