Ethen Rice
OKOTOKS,AB
Summary
Detail‑oriented and dependable professional transitioning into banking and financial services. Strong record of accuracy, integrity, and customer service developed through military aviation operations and frontline service roles. Skilled in cash handling, problem resolution, and maintaining organized, compliant records. Quick learner committed to delivering exceptional client experiences and supporting a team.
Overview
2027
2027
years of professional experience
Work History
Aviation Technician
Canadian Armed Forces
Cold Lake, Canada
06.2023 - Current
- Performed detailed inspections and troubleshooting using technical manuals, ensuring accuracy and compliance with strict safety regulations.
- Maintained precise documentation of aircraft systems, inspections, and maintenance activities.
- Demonstrated reliability, discipline, and strong decision‑making in high‑stakes environments.
- Supported community operations and canteen service, reinforcing customer‑facing and cash‑handling skills.
Covid Cleaner
Mountain and Meadows (ARC)
Bridgetown, Canada
02.2021 - 04.2023
- Managed cost‑efficient cleaning processes and maintained organized workspaces.
- Demonstrated consistency, responsibility, and calm performance under pressure.
Customer Service Associate
Tim Hortons
Bridgetown, Canada
02.2020 - 02.2021
- Delivered high‑quality customer service through active listening and problem resolution.
- Identified customer needs quickly and provided efficient solutions.
- Managed cash transactions with accuracy and maintained daily operational records.
- Collaborated with diverse teams to meet service goals.
General Yard Labourer
Independent Contractor
Bridgetown, Canada
01.2016 - 08.2020
- Provided reliable service to community clients, maintaining organized and safe work environments.
- Demonstrated responsibility, punctuality, and strong customer interaction skills.
Additional Experience & Leadership
Independent
- Demonstrated strong leadership and teamwork through five years in the Bridgetown Army Cadets, mentoring junior members and coordinating community service projects.
- Performed reliably under pressure as a volunteer firefighter, following strict safety protocols and supporting emergency response teams.
- Assisted with administrative tasks and client support during community volunteer programs, reinforcing professionalism and organization.
Education
High School Diploma - Honours in Math
Bridgetown Regional Community School
Bridgetown, NS06-2019
Achieve Program -
NSCC Annapolis Valley Campus
Middleton, NS01-2020
Skills
- Cash & Currency Handling
- Cost Management
- Mental Math
- Asset Control
- Service Excellence
- Problem Resolution
- Needs Identification
- Consultative Dialogue
- Quality Assurance
- Team Collaboration
- Training & Mentorship
- Strategic Planning
- Attention to detail
- Problem solving
- Organizational skills
- Client Relationship Building
Awards
- Emergency First Aid CPR AED level A & C through Military
- Standard First Aid CPR AED Level A & C through Military
- WHMIS Online through Military
- OH&S Online through Military
- Honours in Grade 11 & 12
- Legion Medal of Excellence
- Certificate of Recognition (municipality)
- House of Commons certificate
Timeline
Aviation Technician
Canadian Armed Forces
06.2023 - Current
Covid Cleaner
Mountain and Meadows (ARC)
02.2021 - 04.2023
Customer Service Associate
Tim Hortons
02.2020 - 02.2021
General Yard Labourer
Independent Contractor
01.2016 - 08.2020
Additional Experience & Leadership
Independent
High School Diploma - Honours in Math
Bridgetown Regional Community School
Achieve Program -
NSCC Annapolis Valley Campus