Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ethel Fobbs

Pittsburg

Summary

Driven professional with a track record of ensuring child safety and promoting positive relationships at Child First Visit. Excelled in maintaining a clean, safe bus environment at AC Transit, enhancing passenger satisfaction. Demonstrated leadership in sales at Kelly Moore, achieving quarterly goals through effective communication and organizational skills. Proficient in vehicle inspection and adaptability, consistently delivering results.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Professional Supervised Child Visitation Monitor

Child First Visit
06.2022 - Current
  • Ensured child safety at all times, taking immediate action when necessary to prevent harm or discomfort.
  • Created a welcoming atmosphere at the visitation center, ensuring cleanliness and organization for a user-friendly experience.
  • Promoted positive parent-child relationships by encouraging open communication during supervised visits.
  • Maintained accurate records of visitations, contributing to efficient case management processes.
  • Provided feedback on visitation progress to supervisors, enabling continuous improvement in service delivery.

Bus Operator

Ac Transit
01.2018 - Current
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.

Lead Sales

Kelly Moore
05.2006 - 01.2018
  • Trained new hires on best practices for achieving success in the role of Lead Sales Specialist.
  • Continuously expanded personal knowledge of industry trends and technologies to maintain expert-level understanding in my role as Lead Sales Engineer.
  • Lead sales team in achieving quarterly goals by providing coaching, training, and support as required.
  • Collaborated with operations and management team to prepare and lead sales presentations.

Education

Associate of Arts - Interdisciplinary Studies: Arts, Humanities & Soci

San Joaquin Delta College
Stockton, CA
08.2017

Skills

  • Reliability and punctuality
  • Maintaining confidentiality
  • Effective Communication
  • Organizational Skills
  • Adaptability and Flexibility
  • Interpersonal Skills
  • Professionalism
  • Vehicle Inspection
  • Customer relations skills
  • Safety practices
  • Defensive Driving
  • Wheelchair support

Certification

  • California Child Abuse Mandated Reporter
  • Commercial Driver License - Class B Endorsement
  • California Notary Public

Timeline

Professional Supervised Child Visitation Monitor

Child First Visit
06.2022 - Current

Bus Operator

Ac Transit
01.2018 - Current

Lead Sales

Kelly Moore
05.2006 - 01.2018

Associate of Arts - Interdisciplinary Studies: Arts, Humanities & Soci

San Joaquin Delta College

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Ethel Fobbs