Ethanielas Mejia
Glendale
Summary
Determined professional with a proactive attitude and a strong track record of workplace reliability. Seeking a challenging environment to leverage a high-growth mindset and exceptional work ethic.
Overview
10
10
years of professional experience
Work History
Director of Client Services
The Tax Professional Network
Glendale
10.2025 - Current
- Prospects all new clients for my company
- Manages all caseload work for clients
- Schedules and manages appointments for leads/clients
- Drafts contracts and e-signatures for all Clients
- Provided customer service through email, text messages, and phone calls to address inquiries and resolve issues.
Office Administrator/Sales Assistant
Ovation Tax Group
Northridge
12.2021 - 05.2025
- Led team in achieving daily call and sales targets while coordinating appointment scheduling
- Conducted client welcome calls, drafted e-signatures for contracts, and managed case work for clients and colleagues
- Organized spreadsheets across departments and created essential office documents
Retail Sales Representative
AT&T Prime Communications
Duarte
07.2021 - 10.2021
- Executed retail duties, delivered exceptional customer service, and managed store operations during opening and closing.
- Processed new phones, lines, upgrades, TV services, internet plans, and product upgrades to enhance customer satisfaction.
- Monitored inventory levels to facilitate efficient shipping and receiving operations.
Tax Closer
Millennia Tax Relief
City of Industry
09.2020 - 07.2021
- Guided clients in understanding tax resolution options, including financing solutions for tax debts.
- Called prospective clients to enroll them in tax investigation services for debt resolution.
- Conducted over 200 client outreach calls daily to generate leads.
- Maintained a client database through the logics platform.
Assembly Line Worker
R. H. Peterson
City of industry
03.2020 - 08.2020
- Followed packaging protocols to ensure quality standards for products.
- Assembled refrigerators and grills to enhance assembly line efficiency.
Reception/Sales Associate
Massage Envy
Pasadena
01.2020 - 03.2020
- Managed reception tasks, including handling phone lines and maintaining uniform cleanliness.
- Assisted customers in selecting and purchasing memberships.
Warehouse Associate
MGA Entertainment
Hesperia
11.2019 - 01.2020
- Unloaded packed trucks, organized boxes onto pallets, and secured them for safe transport.
- Loaded pallets of boxes onto trucks, ensuring timely dispatch for shipping.
Management
LA Fitness
San Bernardino
01.2019 - 12.2019
- Developed schedules and secured corporate sponsorships in multiple cities to enhance event reach.
Residential Sales Representative
Assurance Wireless
Victorville
09.2019 - 10.2019
- Conducted door-to-door outreach, selling and distributing free phones to eligible clients in the field using mobile technology.
Sales Counselor
LA Fitness
San Bernardino
01.2017 - 12.2018
- Obtained leads, made calls and appointments, sold memberships, marketed business to business, gave tours, and tailored strategies to client needs to finalize sales.
Sales Associate
Staples
City of industry
07.2017 - 09.2017
- Operated register, stocked inventory, and managed opening/closing shifts to ensure smooth daily operations.
- Acquired in-depth product knowledge to anticipate and meet customer preferences in tech.
Assistant Manager
Hot Dog on a Stick
City of Industry
01.2016 - 01.2017
- Operated line and fry cooker, managed register, and stocked daily beverage inventory to maintain service efficiency.
- Delivered exceptional customer experiences through attentive service and problem resolution.
Education
Criminal Justice Program
Platt College
Alhambra, CA01.2017
Skills
- Project management
- Strategic communication
- Operational leadership
- Administrative excellence
- Creative content development
Volunteer Experience
- Volunteering for libraries
- Thanksgiving days with Meals on Wheels
- Freelancing Jobs via Uber, Lyft, Instacart, Freelancer.com, and more.
Career Focus
Determined professional with a proactive attitude and a strong track record of workplace reliability. Seeking a challenging environment to leverage a high-growth mindset and exceptional work ethic.
Timeline
Director of Client Services
The Tax Professional Network
10.2025 - Current
Office Administrator/Sales Assistant
Ovation Tax Group
12.2021 - 05.2025
Retail Sales Representative
AT&T Prime Communications
07.2021 - 10.2021
Tax Closer
Millennia Tax Relief
09.2020 - 07.2021
Assembly Line Worker
R. H. Peterson
03.2020 - 08.2020
Reception/Sales Associate
Massage Envy
01.2020 - 03.2020
Warehouse Associate
MGA Entertainment
11.2019 - 01.2020
Residential Sales Representative
Assurance Wireless
09.2019 - 10.2019
Management
LA Fitness
01.2019 - 12.2019
Sales Associate
Staples
07.2017 - 09.2017
Sales Counselor
LA Fitness
01.2017 - 12.2018
Assistant Manager
Hot Dog on a Stick
01.2016 - 01.2017
Criminal Justice Program
Platt College