Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
AdministrativeAssistant

Ethan Figliomeni

Niagara-on-the-Lake,ON

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

6
6
years of professional experience

Work History

Sales Associate

Vans
12.2022 - Current
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Recommended complementary purchases to customers, increasing revenue.
  • Achieved daily sales targets consistently by implementing effective sales strategies and maintaining high levels of product knowledge.

Receiving Unloader

Walmart
12.2021 - 05.2023
  • Aided in efficient order fulfillment, promptly staging products for delivery or pick-up after unloading and verification processes were complete.
  • Assembled pallets and crates for secure transportation of materials.
  • Prepared cargo for shipment by packaging, labeling and palletizing to avoid damage during shipment.
  • Promoted positive workplace culture within the receiving team by establishing clear goals, fostering open communication channels, and supporting ongoing professional development opportunities.
  • Showcased problem-solving skills when addressing discrepancies in shipping documents or damaged goods upon arrival.
  • Used barcode scanners and other technology to track and document cargo information.
  • Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
  • Helped train new employees in safe practices and warehouse procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.

Sales Associate

Home Depot
03.2018 - 06.2021
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Boosted sales by creating eye-catching displays that showcased popular and seasonal hardware items effectively.
  • Handled returns and exchanges professionally, maintaining customer loyalty while adhering to store policies.
  • Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
  • Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
  • Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
  • Participated in local community events to promote the store and build brand awareness, driving customer traffic and sales growth. (Team Depot Events)
  • Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.

Education

Advanced Diploma - Broadcasting - Film Production

Niagara College
Welland, ON
04.2022

High School Diploma -

St. Francis Catholic Secondary
St. Catharines, ON
06.2019

Skills

  • POS Software
  • Strategic Planning
  • Honest and Dependable
  • Cash Handling Accuracy
  • Excellent people skills
  • Meeting Sales Goals
  • Goal-Oriented
  • Store Policies and Procedures
  • Security Practices
  • Merchandising understanding
  • Brand Promotion
  • Retail Metrics and Goals

Languages

English
Native or Bilingual

Hobbies

Aspiring photographer, in my free time I collect, edit, and post photos to my online portfolio. I have also taken up a few freelance contracts for photography / videography services over the last two years. 

Timeline

Sales Associate

Vans
12.2022 - Current

Receiving Unloader

Walmart
12.2021 - 05.2023

Sales Associate

Home Depot
03.2018 - 06.2021

Advanced Diploma - Broadcasting - Film Production

Niagara College

High School Diploma -

St. Francis Catholic Secondary

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Ethan Figliomeni