Ethan Ziea
North Vancouver,BC
Summary
Proven Avionics Technician Apprentice at Cascade Aerospace, adept in new system installations and delivering exceptional customer service. Excelled in system troubleshooting and component testing, significantly enhancing aircraft compliance and safety. Skilled in using testing equipment and electrical wiring repair, consistently met high customer satisfaction standards. Demonstrates quick learning ability and adaptability in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Avionics Technician Apprentice
Cascade Aerospace
06.2024 - Current
- Diagnosed faults and developed resolution plans.
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Performed thorough visual and physical inspections of all electrical parts.
- Repaired and installed wiring, connectors, control boxes antennas, and other pieces.
- Proven ability to learn quickly and adapt to new situations.
Tire/Service Advisor
Canadian Tire
09.2023 - 01.2024
- Maintained high customer satisfaction standards to meet or exceed targets.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Met customer call guidelines for service levels, handle time and productivity.
- Identified and resolved discrepancies and errors in customer accounts.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
- Investigated and resolved customer inquiries and complaints quickly.
Professional Car Detailer
Lexus North Shore
01.2022 - 06.2023
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Maintained clean, tidy and safe work environment.
- Provided exceptional customer service and addressed customer inquiries.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Applied protective agents, including sealants, to protect surfaces.
- Inspected vehicles and equipment for visible damage.
- Applied wax and sealants to exterior of vehicles and equipment.
- Utilized high-pressure washers to clean vehicles and equipment.
Service Attendant
Lexus North Shore
09.2021 - 12.2021
Education
No Degree - Avionics
BCIT
Richmond04.2024
High School Diploma -
Sutherland Secondary
Richmond, BC06.2020
Skills
- New system installations
- Schematics understanding
- System Troubleshooting
- Hand and power tools
- Hardware Installation
- Component Testing
- Testing equipment use
- Wiring diagrams
- Electrical wiring repair
- Component Replacement
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Avionics Technician Apprentice
Cascade Aerospace
06.2024 - Current
Tire/Service Advisor
Canadian Tire
09.2023 - 01.2024
Professional Car Detailer
Lexus North Shore
01.2022 - 06.2023
Service Attendant
Lexus North Shore
09.2021 - 12.2021
No Degree - Avionics
BCIT
High School Diploma -
Sutherland Secondary
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