Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ETHAN SPARROW

Richmond,BC

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Demonstrates keen ability to connect with customers and facilitate positive interactions, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty. Developed skills in fast-paced retail environments. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Lifeguard/Swim Instructor

Richmond Aquatics Programs
09.2023 - 04.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.

Sales Associate

Golf Town
06.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Grade 12 - highschool

Vancouver College
Vancouver, BC

Athlete Development Program - undefined

Richmond Oval
Richmond, BC

Bronze Medallion/CPR-A - undefined

Lifesaving Society
Burnaby, BC

Bronze Cross/CPR-C - undefined

Lifesaving Society
Burnaby, BC

Standard First Aid - undefined

National Lifeguard Pool and Waterpark - undefined

Lifesaving Society
Richmond, BC

Water Safety Instructor - undefined

Red Cross
Richmond, BC

Skills

  • Highly motivated, fast learner, reliable, productive
  • Strong work ethic, creative ability
  • Attentive and observant
  • Sociable and enjoys working with other people
  • Patience and empathy
  • Team collaboration
  • Public safety
  • Computer knowledge: Microsoft office, google docs

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Lifeguard/Swim Instructor

Richmond Aquatics Programs
09.2023 - 04.2025

Sales Associate

Golf Town
06.2022 - 06.2023

Athlete Development Program - undefined

Richmond Oval

Bronze Medallion/CPR-A - undefined

Lifesaving Society

Bronze Cross/CPR-C - undefined

Lifesaving Society

Standard First Aid - undefined

National Lifeguard Pool and Waterpark - undefined

Lifesaving Society

Water Safety Instructor - undefined

Red Cross

Grade 12 - highschool

Vancouver College
ETHAN SPARROW