Ethan Shokrian
Los Angeles
Summary
"Focused on delivering consistent and professional results for every assignment and task. Experienced in sales and customer service, driving revenue growth, and fostering strong client relationships. Highly motivated to learn and grow both personally and professionally, while also excelling alongside my coworkers."
Overview
2
2
years of professional experience
Work History
Sales Associate
Zara
06.2021 - 09.2021
- Helped customers navigate the store, complete sales, and process returns.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Head of Marketing and Human Resources
Natural Collection Corp
09.2021 - Current
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Utilized detailed market research, specific population demographics and lifestyle data to identify product target audience.
- Oversaw account budgets, internal billings and monthly P&L to achieve financial goals.
- Analyzed ratings and features of competitors to evaluate the effectiveness of marketing strategies.
- General office duty responsibilities and manage a number of administrative duties.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Boys Basketball Coach
YMCA
02.2022 - 05.2023
- Acted as a positive role model for team participants.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Built a strong foundation with their team working skills and build their confidence to not only be successful on the court but off the court as well.
- Promoted good sportsmanship with competing teams on- and off-field.
Education
Bachelor of Arts - Business Administration
University Of Southern California
Los Angeles, CA05.2025
Associate of Science - Business
Santa Monica College
Santa Monica 06.2023
High School Diploma -
Celebration High School
Orlando, Fl05.2021
Skills
- Ambitious
- Analytical thinker
- Attention to detail
- Time management
- Team player
- Upbeat
Timeline
Boys Basketball Coach
YMCA
02.2022 - 05.2023
Head of Marketing and Human Resources
Natural Collection Corp
09.2021 - Current
Sales Associate
Zara
06.2021 - 09.2021
Bachelor of Arts - Business Administration
University Of Southern California
Associate of Science - Business
Santa Monica College
High School Diploma -
Celebration High School
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