Ethan Roodt
North Vancouver,Canada
Summary
Motivated student with a strong work ethic, seeking opportunities in sales. Customer service experience has honed communication and problem-solving skills, while studying at BCIT School of Business has provided a solid foundation in sales techniques. Committed to delivering exceptional customer experiences and driving business growth. Thrives in dynamic environments and embraces challenges with enthusiasm.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
SIMONS
04.2023 - 05.2024
- Assisted hundreds of customers daily, providing personalized recommendations and ensuring a high-quality shopping experience
- Handled sales transactions and product inquiries, improving customer satisfaction and driving repeat business
- Developed strong communication and active listening skills, resolving issues efficiently and professionally
- Managed inventory and merchandising, ensuring stock was well-organized and visually appealing
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
Business Studies -
British Columbia Institute of Technology (BCIT)
05-2026
Skills
- Sales & Customer Engagement
- Communication & Persuasion
- Time management
- Problem resolution
- Negotiation
- Data entry
- Complaint resolution
Certifications And Additional Skills
- Proficient in Microsoft Office & CRM Software (Excel, Word, Outlook)
- Sales Training & Negotiation Techniques (Practical Application at School)
Languages
English
Full Professional
Timeline
Customer Service Associate
SIMONS
04.2023 - 05.2024
Business Studies -
British Columbia Institute of Technology (BCIT)
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