Summary
Overview
Work History
Education
Skills
Timeline
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Ethan R. Ammerman

Santa Clarita

Summary

My objective in any workplace environment is to utilize my sales skills and customer service expertise to drive revenue growth and exceed sales targets for a progressive company. I am a committed job seeker with a history of meeting company needs with consistent and organized practices. I am skilled in working under pressure and adapting to new situations and challenges and would love to take part in any position given to me in order to help benefit the company!

Overview

9
9
years of professional experience

Work History

Sales Manager

Sneaker Head LLC
01.2017 - Current
  • Manage day-to-day activities in three locations, including opening and closing, cash reconciliation, customer service, and decision-making as necessary.
  • Analyzed market trends to identify new sales opportunities and strategies.
  • Implemented customer feedback systems to improve service quality and satisfaction.
  • Coordinated inventory management to ensure optimal stock levels for sales initiatives.
  • Fostered relationships with key clients to enhance loyalty and repeat business.
  • Managed daily operations of sales department, including supervision of staff members.
  • Performed sales consultations and educated clients on products and services.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Supported sales team members to drive growth and development.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Directed and coordinated products, services and sales activities.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Processing Clerk

United States Post Office
Santa Clarita
10.2019 - 11.2021
  • Processed incoming and outgoing documents efficiently.
  • Collaborated with team members to improve workflow efficiency.
  • Assisted in training new employees on operational protocols.
  • Ensured compliance with company policies and procedures related to document processing activities.
  • Conducted quality control checks on all mail deliveries going in and out via truck.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Provided assistance to other processing clerks during peak times or when workload was high.
  • Operated office equipment such as scanners, printers, copiers, and fax machines to process paperwork.
  • Maintained confidentiality of sensitive customer data at all times while handling documents.
  • Managed inventory levels of supplies used in the processing department.

Education

High School Diploma -

Quartz Hill Highschool
Palmdale, CA
06-2019

Skills

  • Market analysis
  • Customer relationship management
  • Inventory management
  • Trained and mentored new sales associates, improving their sales performance and customer service skills
  • In-depth knowledge of products, features, and benefits, enabling me to provide expert advice and guidance to customers
  • Exceeded target sales and successfully garnered profit for the company in excess of $1 million
  • Team leadership
  • Performance evaluation
  • Negotiation tactics
  • Sales strategy
  • Data-driven decision making
  • Effective communication
  • Problem solving
  • Time management
  • Client retention strategies
  • Conflict resolution
  • Sales tracking
  • Order management
  • Exceptional multi-tasker
  • New business development
  • Microsoft 365, Excel and Google Docs

Timeline

Processing Clerk

United States Post Office
10.2019 - 11.2021

Sales Manager

Sneaker Head LLC
01.2017 - Current

High School Diploma -

Quartz Hill Highschool

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Ethan R. Ammerman