Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ethan Pancotto

Desert Blume,Alberta

Summary

I am reliable, hard working and eager to learn new skills. My previous experience working in many different environments has given me strong communication skills, along with maintaining solid performance through times of high stress and consumer demand. I am loyal to every individual and will successfully solve problems that create conflict with someone, or myself using critical thinking. I am very physically fit and can use my fitness for many scenarios that aid me with success. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Sports Connection
09.2022 - Current

- Assisting all customers with sports knowledge through clear and precise understanding of all products


- Maintain cleanliness of the store during slow periods of the workday by facing products and cleaning dirty surfaces


- Give extra help to new employees learning the job and making sure they grasp a thorough comprehension of each task at hand


- Restocked and organized products that were getting low from consumers purchases


- Gave every customer exceptional service to increase sales and improve their satisfaction

Golf Course Groundskeeper

Desert Blume Golf Course
06.2020 - 09.2022

- Assisting members and non members with golf course needs. I.e. Locating the pro shop, restaurant, and answering questions


- Maintain cleanliness of carts, golf clubs and driving range during the golf season, and as well as tournaments


- Took care of concerns that golfers had and immediately resolved the problem to their satisfaction


Order Taker/Cook

Mcdonalds
08.2018 - 06.2020

- Provided quick service to customers during busy and slow hours of the day


- Provided knowledge and a helping hand to all customers by promoting different products and responding to inquiries regarding menu items


- Navigated guest concerns and always attempting to "make it right"


- Produced high quality food in a fast pace environment while maintaining all food safety regulations

Education

High School Diploma -

Monsignor McCoy High School
Medicine Hat, AB
06.2023

Skills

    - Hard working

    - Dedicated

    - Effective communicator

    - Physically fit

    - Problem solving skills

    - Active listening

    - Integrity

    - Accountability

    - Able to work successfully alone or with a team

    - Capable of working in a fast pace environment

    - Able to assess difficult situations in a critical manner

    - Able to manage stress to complete the task at hand

Accomplishments

- Strong foundational skills in the french language due to french immersion education.


Volunteer activities include:

- Coaching basketball at Notre Dame Academy in Medicine Hat

- Coaching Rangers basketball camp and am currently coaching a team associated with Rangers

- Community fundraisers such as McHappy day, Walk for Wishes and International Initiatives in Mexico.


- Strong background in mixed martial arts, including Boxing, Muay Thai, Brazilian Jiu Jitsu and Wrestling.


- Interest in various sports, including recreational adult hockey league, weight lifting and cardiopulmonary activities.


Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Retail Sales Associate

Sports Connection
09.2022 - Current

Golf Course Groundskeeper

Desert Blume Golf Course
06.2020 - 09.2022

Order Taker/Cook

Mcdonalds
08.2018 - 06.2020

High School Diploma -

Monsignor McCoy High School

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Ethan Pancotto