Ethan Laforce
Edmonton,AB
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Volunteerism - I have been an active member of Scouts Canada for twelve years. For the past few years I have been in a leadership role for the Venturer Section. I have volunteered to work at camps and special scout events such as the pacific Jamboree, a camp where 2500 scouts from across the world meet. I have also participated in several community volunteerism events, from community projects, raising money for the Zebra Centre, to volunteering with the Edmonton Police Foundation.
Overview
4
4
years of professional experience
Work History
Basic Training
Canadian Armed Forces
09.2023 - 10.2023
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Honorable Discharge - Determined that Military life wasn't for me.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
People Greeter
Walmart Canada
03.2020 - 08.2023
- Assisted customers with special needs, ensuring a comfortable and inclusive shopping environment for all guests.
- Played an integral role in maintaining a positive company reputation by delivering exceptional service and fostering customer loyalty.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Managed high-traffic periods effectively, smoothly directing large groups of customers through the store entrance without delays or confusion.
- Cleared front entry area of trash and debris and directed customers.
- Handled customer inquiries with professionalism, providing accurate information and helpful assistance when needed.
- Fielded customer complaints and notified managers.
- Improved overall guest experience by offering personalized greetings and engaging in friendly conversations upon arrival.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Acted as first point of contact for visiting clients and customers.
- Generated advertising brochure for vendor use.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Set and achieved company defined sales goals.
- Volunteered to aid understaffed co-workers in garden centre and storeroom.
Education
Some College (No Degree) - Corrections Diploma
MacEwan University
Edmonton, ABNo Degree - Medical First Responder Course
Nait
Edmonton, AB01.2024
High School Diploma -
Saint Joseph High School
Edmonton, AB06.2022
Skills
- Standard First Aid
- Certified in CPR/AED
- Conflict Resolution
- Communication
- Problem solving
- Detail Oriented
- Strong Work Ethic
- Patience and composure
Languages
English
Native or Bilingual
Timeline
Basic Training
Canadian Armed Forces
09.2023 - 10.2023
People Greeter
Walmart Canada
03.2020 - 08.2023
Some College (No Degree) - Corrections Diploma
MacEwan University
No Degree - Medical First Responder Course
Nait
High School Diploma -
Saint Joseph High School
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