Open To Work
Ethan Knapp
Montreal,QC
Summary
Motivated and experienced individual with strong organizational skills and a proven ability to manage multiple tasks efficiently while delivering excellent customer service. Skilled in problem-solving, relationship building, and maintaining accuracy under pressure. Seeking to apply a positive attitude, flexibility, and foundational skills to contribute and grow in a professional environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
E-Commerce Personal Shopper
Loblaws Inc
Toronto, ON
01.2020 - Current
- Manage and receive work assignments from order system to fill orders.
- Demonstrate strong organizational skills by managing multiple client orders simultaneously.
- Deliver orders to customers and delivery drivers on time.
- Utilize selection process for products within store and bag products following bagging standards.
- Perform regular quality control checks of merchandise before delivery.
- Assume leadership position during closing hours.
- Assist in stocking shelves according to inventory levels.
- Training of new employees.
- Maintaining positive working relationships with customers, team members, and leadership.
Table Games Dealer
Canadian National Exhitibition
Toronto, ON
01.2023 - 08.2023
- Dealt and operated table games at a Casino
- Performed transactions between cash and chips requiring quick mental mathematics and memorization.
- Delivered excellent customer service by cheerfully answering questions and providing game instructions.
- Managed and organized the waitlist of customers.
- Worked collaboratively with other departments within the casino such as security or management teams.
- Complied with casino rules and provincial laws through regular review of standard operating procedures.
- Monitored cash movement and immediately reported suspicious activity to floor supervisor.
Summer Intern
Interac Corporation
Toronto, ON
07.2018 - 08.2018
- Assistant to the Payroll Manager
- Worked in record management and file organization.
- Developed strong organizational and time management skills by completing multiple tasks simultaneously.
- Demonstrated ability to take initiative and work independently on assigned projects.
- Gained practical experience with relevant software and technology.
- Maintained confidentiality when handling sensitive information or documents
Education
Bachelor of Arts - Linguistics
Concordia University
Montreal01-2026
High School Diploma -
Rosedale Heights School of The Arts
Toronto, ON06-2020
Skills
- Product knowledge expertise
- Writing and editing
- Planning and organization
- Problem-solving
- Customer service
- Research and development
- Flexible schedule
- Upbeat and outgoing attitude
- Decision-making
- Relationship building
- Delivery management
- Attention to detail
Languages
French
Limited Working
Certification
Smart Serve
French Level 1 - Administration of Education of Quebec
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteHybridRemoteSalary Range
$45000/yr - $200000/yrTimeline
Table Games Dealer
Canadian National Exhitibition
01.2023 - 08.2023
E-Commerce Personal Shopper
Loblaws Inc
01.2020 - Current
Summer Intern
Interac Corporation
07.2018 - 08.2018
Bachelor of Arts - Linguistics
Concordia University
High School Diploma -
Rosedale Heights School of The Arts