Ethan Gray
Mississauga,ON
Summary
Proven track record in enhancing store appearance and efficiency, notably with Crock A Doodle, by expertly managing inventory and implementing quality controls. Skilled in food preparation and kitchen safety, demonstrating reliability and a keen eye for detail. Achieved significant improvements in customer satisfaction and operational standards through meticulous product knowledge and stock management. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
4
4
years of professional experience
Work History
Merchandiser
Crock A Doodle
Mississauga, ON
12.2021 - 01.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Customer Service Cashier
Baskin Robins
Mississauga, ON
05.2020 - 11.2021
- Maintained clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Assistant Cook, Co-Op
Sir Winstons Cafe And Bistro
Mississauga, ON
04.2021 - 06.2021
- Prepared food orders to support waitstaff and other team members.
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
- Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
- Worked with chef to prepare daily food specials and other supplies.
Education
Bachelor of Arts - Art History
University of Toronto
Mississauga05.2027
High School Diploma -
Our Lady of Mount Carmel Secondary School
Mississauga, ON06.2022
Skills
- Reliable and punctual
- Stock Rotation
- Pricing and shelf labeling
- Retail knowledge
- Product inventory counts
- Product Knowledge
- Baking basics
- Food Preparation
- Kitchen Safety
- Ingredient Identification
- Food handling guidelines
- Safe Food Handling
Languages
English
Native or Bilingual
Timeline
Merchandiser
Crock A Doodle
12.2021 - 01.2024
Assistant Cook, Co-Op
Sir Winstons Cafe And Bistro
04.2021 - 06.2021
Customer Service Cashier
Baskin Robins
05.2020 - 11.2021
Bachelor of Arts - Art History
University of Toronto
High School Diploma -
Our Lady of Mount Carmel Secondary School