Ethan Gray
Mississauga,ON
Summary
Proven track record in enhancing store appearance and efficiency, notably with Crock A Doodle, by expertly managing inventory and implementing quality controls. Skilled in food preparation and kitchen safety, demonstrating reliability and a keen eye for detail. Achieved significant improvements in customer satisfaction and operational standards through meticulous product knowledge and stock management. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
4
4
years of professional experience
Work History
Merchandiser
Crock A Doodle
12.2021 - 01.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Customer Service Cashier
Baskin Robins
05.2020 - 11.2021
- Maintained clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Assistant Cook, Co-Op
Sir Winstons Cafe And Bistro
04.2021 - 06.2021
- Prepared food orders to support waitstaff and other team members.
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
- Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
- Worked with chef to prepare daily food specials and other supplies.
Education
Bachelor of Arts - Art History
University of Toronto
Mississauga05.2027
High School Diploma -
Our Lady of Mount Carmel Secondary School
Mississauga, ON06.2022
Skills
- Reliable and punctual
- Stock Rotation
- Pricing and shelf labeling
- Retail knowledge
- Product inventory counts
- Product Knowledge
- Baking basics
- Food Preparation
- Kitchen Safety
- Ingredient Identification
- Food handling guidelines
- Safe Food Handling
Languages
English
Native or Bilingual
Timeline
Merchandiser
Crock A Doodle
12.2021 - 01.2024
Assistant Cook, Co-Op
Sir Winstons Cafe And Bistro
04.2021 - 06.2021
Customer Service Cashier
Baskin Robins
05.2020 - 11.2021
Bachelor of Arts - Art History
University of Toronto
High School Diploma -
Our Lady of Mount Carmel Secondary School
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