Ethan Ghirra
Vancouver
Summary
Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in property managment. Successful career history comprising more than two years.
Overview
13
13
years of professional experience
Work History
Assistant Property Manager
Ghirra Property
01.2022 - Current
- Managed all aspects of tenant relations including collection of rents, late fees and evictions if necessary
- Conducted tenant screening process including credit checks, employment verification and rental history
- Demonstrated ability to manage multiple priorities, deadlines and projects simultaneously
- Investigated and resolved tenant complaints, following management rules, and regulations
Administrative Assistant
Riverside Banquet Halls
02.2022 - Current
- Company Overview: Dynamic Administrative Assistant with over a year of experience at Riverside Banquet Halls, excelling in customer service and office administration
- Skilled in data entry and time management, significantly enhancing operational efficiency
- Demonstrates a strong ability to leverage computer skills and administrative support to meet and exceed employer expectations
- Provided excellent customer service to increase client retention rate which led to an increase of sales of 20%
- Scheduled conference calls between internal teams and external vendors or customers to increase flow of production
- Opened, routed, and distributed incoming mail to staff members which enhanced productivity
- Handled inquiries from clients and expedited to the appropriate person
- Scheduled and confirmed appointments for clients
- Maintained database of client contact information with accuracy and attention to detail
- Dynamic Administrative Assistant with over a year of experience at Riverside Banquet Halls, excelling in customer service and office administration
- Skilled in data entry and time management, significantly enhancing operational efficiency
- Demonstrates a strong ability to leverage computer skills and administrative support to meet and exceed employer expectations
Marketing Coordinator
Riverside Banquet Halls
01.2022 - Current
- Researched potential partnerships with influencers or brands in target markets
- Initiated market research studies to analyze key findings about the target market this led to creating content that boosted the engagement rate by 40%
- Created content and messaging on multiple platforms, from social media to corporate sponsorships that increase social media awareness by 15%
Logistics Coordinator
Bailey's Canada Truck
01.2015 - 12.2020
- Created and ran content campaigns for various digital platforms, including websites, email campaigns, and social media that generated 50 new client meetings
- Led team meetings to discuss progress on current projects and develop new ideas
- Developed proposals that included documentation for estimates cost etc
- Reported project plans, progress, and results
- Prioritized tasks and managed deadlines under strict time constraints
- Organized daily deliveries and pick-ups according to geographic area and delivery employee availability
- Developed strong relationship with vendors and suppliers to ensure timely delivery of products
- Handled escalated calls professionally by listening carefully to the needs of each customer before offering appropriate solutions
- Complied with corporate and regulatory policies regarding information confidentiality and privacy
- Assisted with training and mentoring new team members led to an outflow of efficiency
Customer Service Representative
Riverside Banquet Halls
01.2012 - 12.2016
- Developed strong customer relationships and loyalty through effective communication to increase customer loyalty
- Assisted customers in navigating through various web pages on the company's website during their purchase process or inquiry
- Provided efficient and courteous service to customers at all times
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Education
Rental Property Management Property
University of British Columbia
Vancouver, BC12-2025
BBA - Marketing Management
Kwantlen Polytechnic University
Richmond, BC04-2023
Skills
- Telephone and email etiquette
- Onsite tours
- Application process proficiency
- Tenant issue resolution
- Property tours and inspections
- Property maintenance
Languages
English
Native or Bilingual
Timeline
Administrative Assistant
Riverside Banquet Halls
02.2022 - Current
Assistant Property Manager
Ghirra Property
01.2022 - Current
Marketing Coordinator
Riverside Banquet Halls
01.2022 - Current
Logistics Coordinator
Bailey's Canada Truck
01.2015 - 12.2020
Customer Service Representative
Riverside Banquet Halls
01.2012 - 12.2016
Rental Property Management Property
University of British Columbia
BBA - Marketing Management
Kwantlen Polytechnic University
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