Ethan Do
Summary
Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills in a sales associate role.
Overview
3
3
years of professional experience
Work History
Barista
The Moon Tea House
05.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate
The Face Shop
10.2023 - 02.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Barista
Kung Fu Tea
05.2023 - 10.2023
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
Sales Associate
The Body Shop
10.2022 - 01.2023
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Arts - Linguistics
The University of Calgary
Calgary, AB04-2027
Keio International Program - Linguistics
Keio University
Tokyo, Japan08-2025
High School Diploma -
Western Canada High School
Calgary, AB07-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Problem-solving
- Exceptional customer service
Accomplishments
- Students' Council
- Class Historian
- Organized a fundraiser that raised $1500 to tackle homelessness
- High school Japanese language teaching assistant
Languages
English
Native or Bilingual
Japanese
Professional Working
Timeline
Barista
The Moon Tea House
05.2024 - Current
Sales Associate
The Face Shop
10.2023 - 02.2024
Barista
Kung Fu Tea
05.2023 - 10.2023
Sales Associate
The Body Shop
10.2022 - 01.2023
Bachelor of Arts - Linguistics
The University of Calgary
Keio International Program - Linguistics
Keio University
High School Diploma -
Western Canada High School
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