Ethan Dhaliwal
Brampton
Overview
3
3
years of professional experience
Work History
Line Cook
Industria Pizzeria + Bar
05.2023 - 09.2023
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Host
Niagara Distillery and Billy Bones BBQ
05.2022 - 09.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Customer Service Associate
Lowe’s
03.2021 - 09.2021
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Provided personalized support for each client, tailoring solutions based on individual circumstances and preferences.
Education
BBA -
Brock University
St. Catharines, ON05.2024
Skills
- Proficient in Microsoft Office Suite
- Digital Literacy
- Attention to detail
- Problem-Solving
- Interpersonal
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Line Cook
Industria Pizzeria + Bar
05.2023 - 09.2023
Host
Niagara Distillery and Billy Bones BBQ
05.2022 - 09.2022
Customer Service Associate
Lowe’s
03.2021 - 09.2021
BBA -
Brock University
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