Dina Sorrentino
Aurora,ON
Summary
Customer service, sales and business professional with extensive experience in telecommunications, corporate account management, retail operations, design/project coordination and entrepreneurship. Proven ability to build client relationships, exceed sales goals, lead teams, coordinate projects and manage marketing and business operations from concept through execution.
Overview
24
24
years of professional experience
Work History
Founder/Partner, Director of Design Development
Light House Designs / Light House Staging
Richmond Hill, ON
01.2017 - Current
- Lead design for complete homes, kitchens, individual rooms, interiors/exteriors, executive townhomes, chalets, cottages and lakefront properties.
- Coordinated consulting teams, contractors, and trades for planning approvals, project management, drawings, site coordination, and project delivery, ensuring seamless execution of design projects.
- Formalized and developed the interior design and home renovation branch, overseeing complete residential renovation, new-build, staging and design projects.
- Managed marketing and digital presence, including website, logo, Houzz, and Instagram; developed client and industry relationships, resulting in features in Benjamin Moore Design Studio, Living Yonge Design, Houzz, and Living Lux Design Magazine.
Area Manager / Independent Business Owner
Arbonne International
Aurora, Ontario
05.2006 - 11.2017
- Partnered with executive leaders to create and deliver product training across international markets.
- Trained and coached consultants and customers, delivering product guidance and leadership support for tailored account assistance.
- Oversaw online business operations and customer/consultant networks
Corporate Account Executive
Rogers Wireless
10.2002 - 01.2014
- Managed senior corporate accounts, building client relationships and driving new business.
- Exceeded annual sales targets through strategic account management and client retention.
- Presented wireless solutions tailored to business needs and contract requirements.
Education
Bachelor of Arts - Psychology & Business
York University
North York, Ontario01-1997
Cosmetology Diploma -
Zehava School of Esthetics
Toronto, ON01-1994
Skills
- Design project management
- Interior Design & Renovation
- Project & Site Coordination
- Sales & Business Development
- Account management
- Marketing & Social Media
- Operations & Administration
- Team Leadership
- Training & Coaching
- Customer Service & Client Relations
- Communication & Presentation
Leadership & Professional Developement
Annual Leadership Development Program - Arbonne
- Successfully completed annual performance reviews to assess progress, strengths, and professional goals
Timeline
Founder/Partner, Director of Design Development
Light House Designs / Light House Staging
01.2017 - Current
Area Manager / Independent Business Owner
Arbonne International
05.2006 - 11.2017
Corporate Account Executive
Rogers Wireless
10.2002 - 01.2014
Bachelor of Arts - Psychology & Business
York University
Cosmetology Diploma -
Zehava School of Esthetics