Ethan Coates
Winnipeg,MB
Summary
Demonstrated ability to maintain accurate records of sales and prospecting activities while developing strong customer relationships to ensure repeat business. Effectively negotiated pricing contracts to maximize profits, consistently achieving targeted sales goals. Proficient in inventory management, ensuring adequate stock levels for each account while resolving customer complaints promptly and professionally. Experience in administrative support tasks, including document management and customer inquiries, contributing to overall operational efficiency.
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
4
4
years of professional experience
Work History
Sales Representative
Arctic Beverages
Norway House, Manitoba
10.2024 - Current
- Maintained accurate records of all sales and prospecting activities.
- Developed and maintained relationships with customers to ensure repeat business.
- Negotiated pricing contracts with customers to maximize profits.
- Ensure that I’m always hitting my targeted sales.
- Solving problems as soon as they’re presented.
- Managed inventory levels by ordering sufficient stock for each account.
- Researched competitors' products, prices, and sales techniques.
Office Clerk
North West Company
Norway House, Manitoba
05.2024 - 10.2024
- Resolved customer complaints promptly and professionally.
- Updated customer accounts information in the database system accurately.
- Scanned documents into computer system for storage purposes.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
General Merchandise Clerks
North West Company
Norway House, MB
03.2023 - 05.2024
- Assisted management team with special projects such as creating visual merchandising displays or reorganizing shelving units.
- Received incoming shipments, checked for accuracy against purchase orders, and stocked inventory accordingly.
- Performed daily price checks on select items in order to ensure accuracy of pricing information.
- Assisted customers with locating merchandise and answering questions about product availability.
- Learned selling techniques to improve overall stores sales.
- Answered phones promptly in order to respond to customer inquiries or take messages for managers.
Produce Clerk
North west Company
Norway House, Manitoba
10.2021 - 03.2023
- Replenished display cases as necessary throughout the day.
- Informed customers about various types of produce available.
- Received and stocked incoming produce shipments.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Weighed, labeled, priced, and packaged produce items for sale.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Checked for quality, ripeness, and overall condition of products before stocking shelves.
- Rotated produce items to ensure freshness.
Education
High School Diploma -
Helen Betty Osborne IERC
Norway House, Manitoba06-2021
Skills
- Customer relationship management
- Making displays organized
- Inventory management
- Customer service
- Problem solving
- Sales techniques
- Time management
- Team collaboration
- Product promotions
Affiliations
- Soccer
- Fishing
- Reading
Accomplishments
- Graduated with honours
Timeline
Sales Representative
Arctic Beverages
10.2024 - Current
Office Clerk
North West Company
05.2024 - 10.2024
General Merchandise Clerks
North West Company
03.2023 - 05.2024
Produce Clerk
North west Company
10.2021 - 03.2023
High School Diploma -
Helen Betty Osborne IERC