Reliable customer service representative with an extensive track record in demanding environments. I am a strong presenter, communicator, and problem solver who can work effectively and productively with diverse customers and their individual needs.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
PowerHouse Gym
Mississauga
05.2023 - 08.2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered customer inquiries and provided accurate information regarding services.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Supervisor
Elections Ontario
Mississauga
05.2022 - 06.2022
Directed and supervised a team of employees on voting day.
Developed operational policies and procedures in advance to ensure efficiency and accuracy of workflows.
Resolved customer complaints promptly while ensuring customer satisfaction.
Advanced Polling Associate
Elections Ontario
Mississauga
04.2022 - 05.2022
Assisted people in voting.
Completed paperwork accurately and efficiently.
Worked with a team to provide a safe and smooth voting environment for the public.
Warehouse Associate
DSV Milton
Milton
06.2021 - 08.2021
Performed cycle counts to ensure the accuracy of inventory levels.
Checked all outgoing shipments to ensure accuracy prior to dispatch.
Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
Volunteer
Orthodontics at Tin Grins
Orangeville
06.2019 - 08.2019
Answered inbound calls, chats and emails to facilitate customer service.
Developed strong customer relationships to encourage repeat business.
Polished furniture to remove dust and dirt buildup.
Education
Bachelor of Science - Major in Biology Minor in Biochemistry
University of Western Ontario
London, ON
04-2025
High School Diploma -
St. Aloysius Gonzaga Secondary School
Mississauga, ON
06-2021
Skills
Team Development
Problem-solving abilities
Customer Service
Multi-Task Management
Accomplishments
Dean's Honour List
Timeline
Customer Service Representative
PowerHouse Gym
05.2023 - 08.2023
Supervisor
Elections Ontario
05.2022 - 06.2022
Advanced Polling Associate
Elections Ontario
04.2022 - 05.2022
Warehouse Associate
DSV Milton
06.2021 - 08.2021
Volunteer
Orthodontics at Tin Grins
06.2019 - 08.2019
Bachelor of Science - Major in Biology Minor in Biochemistry
University of Western Ontario
High School Diploma -
St. Aloysius Gonzaga Secondary School
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