Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Software
References
Timeline
Generic

Ethan Brooks

Richmond Hill,ON

Summary

Dedicated and compassionate worker with experience in Grocery, Retail, HVAC, and the Automotive industry. Hospitable in providing customer satisfaction, working under pressure, resolving conflict and commitment to completion of tasks. Diligent and organized while keeping a clean and safe environment. Experience in inventory management, merchandising with excellent communication and writing skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Meat Department Clerk

Sobeys
07.2022 - Current
  • Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
  • Unloaded merchandise and stocked cases with new merchandise.
  • Assisted customers with special requests and orders, leading to increased sales and repeat business.
  • Ensured administrative work was completed such as temperature checks, fresh and frozen items, inventory and wastes
  • Provided knowledgeable advice on cooking techniques and recipes, enhancing customer experience and fostering loyalty.
  • Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
  • Assisted in developing sales strategies to better position the meat department within the competitive marketplace, leading to increased growth and profitability.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.

Bakery Clerk

Sobeys
06.2021 - Current
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.

HVAC Technician (Co-op)

Eskimo HVAC & Refrigeration
09.2021 - 12.2021
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings proficiently and timely
  • Developed strong and positive relationships with clients through exceptional communication skills, leading to repeat customers and business reputation
  • Filled out detailed work orders for each job completed.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Built mutual trust and collaborative work environment with co-workers

Education

Advanced Diploma - Engineering

Seneca College of Applied Arts And Technology
North York, ON
12.2025

High School Diploma -

St. Theresa of Lisieux Catholic High School
Richmond Hill, ON
06.2022

Skills

  • Shipment Processing
  • Food Handling Policies
  • Store merchandising
  • Safety Awareness
  • Customer Service
  • Product Sales
  • Problem-solving abilities
  • Cleanliness standards
  • Workplace safety
  • Stock Rotation

Accomplishments

Honor Role Student

Interpersonal Skills & Technical Communication Courses

Languages

English
Native or Bilingual

Certification

Trained in First Aid

Software

Eplan Certificate

References

References available upon request.

Timeline

Meat Department Clerk

Sobeys
07.2022 - Current

HVAC Technician (Co-op)

Eskimo HVAC & Refrigeration
09.2021 - 12.2021

Bakery Clerk

Sobeys
06.2021 - Current

Advanced Diploma - Engineering

Seneca College of Applied Arts And Technology

High School Diploma -

St. Theresa of Lisieux Catholic High School

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