Delivered consecutive Spanish/English interpretation during remote sessions for banking, insurance, and medical sectors using professional
vocabulary and industry-specific terminology.
•Maintained an average call quality score above 90% per monthly QA evaluations.
•Interpreted for 50+ unique client organizations, adapting quickly to varied terminologies and protocols.
•Clarified complex linguistic nuances during high-stakes interactions, ensuring accurate communication and mutual understanding between
parties across diverse industries.
Advisor
Mountain Equipment Company (MEC)
Winnipeg, Manitoba
06.2022 - Current
Assisted members with product recommendations, driving sales and delivering exceptional customer service.
•Processed transactions efficiently at the cash register, ensuring accuracy and a smooth checkout experience.
•Managed inventory organization and restocking to maintain product availability, keeping up the warehouse organization and store presentation.