Ethan Berlinger
Edmonton
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
Work History
Sales Associate
Red Wing Shoes
01.2025 - Current
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Shift Manager
Sunshine Coast Olive Oil Company
08.2020 - 10.2024
- Responsible for opening and closing the store
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Routinely maintained food safety procedures.
Customer Service Tech Specialist
London Drugs
02.2019 - 08.2020
- Trained in multiple departments including customer service, cashier, tech, photography and receiving
- Able to quickly problem-solve customer issues and requests
- Communicate technological jargon to customers
- Knowledgeable in photography and photo editing
- Work effectively in a team, or as an individual
- Maintain a covid-safe and sanitary workspace
Warehouse Clerk
Western Marine Company
06.2018 - 08.2019
- Prepare and complete orders for delivery or pickup according to schedule
- Receive and process warehouse stock products
- Perform inventory controls and keep quality standards high for audits
- Keep a clean and safe working environment and optimize space utilization
- Communicate and cooperate with supervisors and coworkers
- Follow quality service standards and comply with procedures, rules and regulations
Education
No Degree - Cultural Anthropology
University of Victoria
Victoria, BCHigh School Diploma -
Chatelech Secondary School
Skills
- Promotional support
- Upselling
- POS system operation
- Money transfer systems
- Positive and professional
- Excellent communication skills
- Customer service
References
Available Upon Request
Timeline
Sales Associate
Red Wing Shoes
01.2025 - Current
Shift Manager
Sunshine Coast Olive Oil Company
08.2020 - 10.2024
Customer Service Tech Specialist
London Drugs
02.2019 - 08.2020
Warehouse Clerk
Western Marine Company
06.2018 - 08.2019
No Degree - Cultural Anthropology
University of Victoria
High School Diploma -
Chatelech Secondary School
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