Summary
Overview
Work History
Education
Skills
References
Timeline
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Ethan Berlinger

Edmonton

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

7
7
years of professional experience

Work History

Sales Associate

Red Wing Shoes
01.2025 - Current
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.

Shift Manager

Sunshine Coast Olive Oil Company
08.2020 - 10.2024
  • Responsible for opening and closing the store
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Routinely maintained food safety procedures.

Customer Service Tech Specialist

London Drugs
02.2019 - 08.2020
  • Trained in multiple departments including customer service, cashier, tech, photography and receiving
  • Able to quickly problem-solve customer issues and requests
  • Communicate technological jargon to customers
  • Knowledgeable in photography and photo editing
  • Work effectively in a team, or as an individual
  • Maintain a covid-safe and sanitary workspace

Warehouse Clerk

Western Marine Company
06.2018 - 08.2019
  • Prepare and complete orders for delivery or pickup according to schedule
  • Receive and process warehouse stock products
  • Perform inventory controls and keep quality standards high for audits
  • Keep a clean and safe working environment and optimize space utilization
  • Communicate and cooperate with supervisors and coworkers
  • Follow quality service standards and comply with procedures, rules and regulations

Education

No Degree - Cultural Anthropology

University of Victoria
Victoria, BC

High School Diploma -

Chatelech Secondary School

Skills

  • Promotional support
  • Upselling
  • POS system operation
  • Money transfer systems
  • Positive and professional
  • Excellent communication skills
  • Customer service

References

Available Upon Request

Timeline

Sales Associate

Red Wing Shoes
01.2025 - Current

Shift Manager

Sunshine Coast Olive Oil Company
08.2020 - 10.2024

Customer Service Tech Specialist

London Drugs
02.2019 - 08.2020

Warehouse Clerk

Western Marine Company
06.2018 - 08.2019

No Degree - Cultural Anthropology

University of Victoria

High School Diploma -

Chatelech Secondary School
Ethan Berlinger